Summary
Hello Epic Games Support,
I recently published my first UEFN island, but I’m experiencing a matchmaking issue.
My island gets stuck indefinitely on “Finding Server” whenever someone attempts to join alone, including through private matchmaking.
Interestingly, two players can successfully join the island together.
I’ve already checked and verified the following settings:
- Minimum Players: 1
- Overtime Player Target: 1
- Max Players: 2
- Teams: 2
- Team Size: 1
- Queue Main Duration: 0 seconds
- Queue Overtime Duration: 0 seconds
Launch Session inside UEFN works correctly.
I’ve also published updated releases, but the problem persists.
Island Code: 3924-6225-5835
Could you please investigate whether there is a matchmaking or server allocation issue affecting my published island?
Thank you!
Please select what you are reporting on:
Unreal Editor for Fortnite
What Type of Bug are you experiencing?
Matchmaking
Steps to Reproduce
Steps to Reproduce
- Open Fortnite.
- Navigate to Discover and enter the island code 3924-6225-5835.
- Select my published island, “ThatOneGuy’s Freebuild 1v1”.
- Set matchmaking privacy to Private.
- Make sure you are alone in your party.
- Press Play to start matchmaking.
- Observe that the game remains stuck on “Finding Server” and never loads into the island.
- Repeat the same process with a second player in the party. The island successfully loads when two players join together.
Expected Result
Expected result: The island should start successfully with just one player.
Observed Result
Actual result: Matchmaking gets stuck on “Finding Server” when only one player attempts to join.
Platform(s)
windows
Island Code
3924-6225-5835