Publish error and I can't contact support

Please select what you are reporting on:

Creative

What Type of Bug are you experiencing?

Publishing

Summary

Hello. For more than a month and a half I have not been able to publish two of my islands: 8375-0838-8021 and 1346-1178-8197. The islands were available earlier, before the introduction of the IARC rating. Now, after receiving a rating, on the last publishing screen, the “Publish” button is inactive and a message appears on it:
“Some fields are filled in with errors. Please correct them before publishing.” All fields have been checked several times and filled out correctly. I am attaching screenshots. Please solve the problem with both islands. Thank you.

I CAN’T CONTACT SUPPORT!

I can’t create a ticket via email (error sending to my email address). Chat not available. How can I contact support? Someone help please.

Steps to Reproduce

  1. Problem publishing maps and unable to contact support.

Expected Result

  1. Successful ticket creation and map publishing.

Observed Result

I attach screenshots

Platform(s)

PC

Island Code

8375-0838-8021

"Some fields are filled in with errors. Please correct them before publishing.” All fields have been checked several times and filled out correctly.

“Messages cannot be delivered to the specified email address (o***6@ukr.net). Make sure there are no typos in the address, or enter an alternative email address and try again.”