Problem with publishing

Summary

i cant publish maps, im apart of both creator and creative programs so its weird how its not giving me the option to publish even on new maps

Please select what you are reporting on:

Creative

What Type of Bug are you experiencing?

Publishing

Steps to Reproduce

show me how to fix it

Expected Result

to fix the issue

Observed Result

unknown atm

Platform(s)

UEFN

Island Code

n/a

This sounds like an issue with your account. Please use the “Contact Us” button at the bottom of https://www.epicgames.com/help/en-US/c-Category_CreatorPrograms