Summary
Subject: UEFN private version stuck on Processing – module processing timeout
Hello Epic Games Support,
I’m experiencing a publishing issue with my UEFN project LOST PILLARS.
My private island version has been stuck on “Processing” for several hours. A private version code has already been assigned, but I cannot create a release.
When attempting to create a release, I receive the following errors:
Module has exceeded the expected processing time. Please report this issuepublishing_with_product_discovery_pending
Recalculating the island memory and attempting to create a new private version have not resolved the issue.
Could you please investigate whether the module processing is stuck on Epic’s backend and help me complete the processing?
I can provide the full error message, module ID, project ID, private version code, and UEFN logs through this private support request.
Thank you for your assistance.
What Type of Bug are you experiencing?
Other
Steps to Reproduce
After memory-calculaton and uploading of the current private version it stucks in the private versions panel of the site with the state “processing”.
Expected Result
Stucks in processing state.
Observed Result
Stucks in processing state.
Affects Versions
5.8
Platform(s)
Windows