I get this error when I try to attempt a private upload/memory cal.
I’ve seen some forum posts indicate this a moderation issue, but I can’t find anything that would violate guidelines. I’ve also tried syncing back to previous snapshots and have had no success on ones that have previously been able to be uploaded.
Steps to Reproduce
Perform private upload.
Expected Result
Upload should succeed.
Observed Result
LogValkyrieSummary: Starting Project Upload - Content Service
LogValkyrieSummary: Syncing project Mafia_City
LogValkyrie: Saving project Mafia_City source control settings to disk took 0.00 sec
LogJson: Error: JsonValueToUProperty - Unable to import enum EVkModuleModerationSource from string value ingestionError for property ModerationSource
LogJson: Error: JsonObjectToUStruct - Unable to import JSON value into property ModerationSource
LogValkyrie: Warning: Moderation status query failed with error:
Failure ErrorCode=invalid_json, Message=, Raw=invalid_json
LogValkyrie: Syncing project Mafia_City with content service took 0.76 sec
AssetCheck: Warning: [AssetLog] /Mafia_City/Pumpjack/Textures/T_PumpjackOLD_BC : Non-cinematic texture is too big. It is 4096x4096. Use LODBias to reduce its size to 2,048 or lower. (FortValidator_Textures)
AssetCheck: Warning: [AssetLog] /Mafia_City/Pumpjack/Textures/T_PumpjackOLD_N : Non-cinematic texture is too big. It is 4096x4096. Use LODBias to reduce its size to 2,048 or lower. (FortValidator_Textures)
AssetCheck: Warning: [AssetLog] /Mafia_City/Pumpjack/Textures/T_PumpjackOLD_ORM : Non-cinematic texture is too big. It is 4096x4096. Use LODBias to reduce its size to 2,048 or lower. (FortValidator_Textures)
AssetCheck: Warning: [AssetLog] /Mafia_City/Pumpjack/Textures/T_Pumpjack_BC : Non-cinematic texture is too big. It is 4096x4096. Use LODBias to reduce its size to 2,048 or lower. (FortValidator_Textures)
AssetCheck: Warning: [AssetLog] /Mafia_City/Pumpjack/Textures/T_Pumpjack_N : Non-cinematic texture is too big. It is 4096x4096. Use LODBias to reduce its size to 2,048 or lower. (FortValidator_Textures)
AssetCheck: Warning: [AssetLog] /Mafia_City/Pumpjack/Textures/T_Pumpjack_ORM : Non-cinematic texture is too big. It is 4096x4096. Use LODBias to reduce its size to 2,048 or lower. (FortValidator_Textures)
LogValkyrieValidation: Display: Selecting allow lists for role ‘VKCreateUGC’
LogValkyrieSummary: Starting to upload file for module creation
LogValkyrieSummary: Successfully created module
LogValkyrieSummary: Creating Module Version
LogValkyrieSummary: Sending Content Update
LogValkyrieSummary: Calling UpdateContent on Valkyrie beacon with: ProjectId(10c0cb55-4671-d262-0f37-f4b3fa4be36b) SnapshotId(633c0614-8e8f-4176-8c88-525791352cfe) ModuleId(788bf070-4d43-eda3-d4c5-8abf1d56d314) ModuleVersion(350)
LogValkyrieSummary: RPCing content cook request to server: ProjectId(10c0cb55-4671-d262-0f37-f4b3fa4be36b) SnapshotId(633c0614-8e8f-4176-8c88-525791352cfe)
LogValkyrieSummary: Project Mafia_City up to date
LogValkyrie: ProjectSizeRequest::Prepare for 788bf070-4d43-eda3-d4c5-8abf1d56d314
LogValkyrie: ProjectSizeRequest for 788bf070-4d43-eda3-d4c5-8abf1d56d314: GetRootModuleInfo
LogValkyrie: ProjectSizeRequest for 788bf070-4d43-eda3-d4c5-8abf1d56d314: GetProjectContentPackage
LogValkyrieSummary: Server Summary - Successfully activated content on all platforms
LogValkyrie: ProjectSizeRequest::GetProjectUploadSize for 788bf070-4d43-eda3-d4c5-8abf1d56d314
LogValkyrie: ProjectSizeRequest::GetProjectDownloadSize for 788bf070-4d43-eda3-d4c5-8abf1d56d314
LogValkyrie: ProjectSizeRequest::GetProjectCookedSize for 788bf070-4d43-eda3-d4c5-8abf1d56d314
LogValkyrie: ProjectSizeRequest::GetDependencyDownloadSizes for 788bf070-4d43-eda3-d4c5-8abf1d56d314
LogValkyrie: ProjectSizeRequest::Completed for 788bf070-4d43-eda3-d4c5-8abf1d56d314
Just want to bump this thread. We’ve been blocked on this for 4 days now and are at a complete stop on development. Really frustrating to have such poor error messaging
This is getting to be a bit ridiculous that we’re completely blocked from publishing with no explanation or remediation steps. I can’t even find any documentation on this error. It’s been days now.
Have you tried opening a ticket with Player Support about this issue?
Since your island is Mafia themed, I wonder if there are any particularly “mature” textures or assets. (Or, assets viewed out of context that could trigger an island moderator to lock it?)
Players buy businesses and buy houses. We have a dance club, arcade, weapon factory, oil rig, and mining business. We also have an army base that players deliver supplies to.
I’m not sure what would be getting flagged by moderation because it just started recently and when I sync to prior versions where we were fine, I’m having issues with those now
I’m really at a loss here and haven’t heard anything from Epic on my player support ticket or any of the threads.
Tagging some extra staff for visibility—sorry for the direct mentions, but we’ve spent ~6 weeks on this game and are now ~2 weeks in dealing with this issue and rapidly losing faith that we’ll ever be able to get it released.
Just wanted to bump this thread in case anyone has any other insight. We’re pretty burnt at this point trying to get this released. At this point, we’re likely going to just drop the game/platform if we can’t solve it this week.
This is a constant problem in maps that use Fab assets I think. We have one too that just is impossible to resolve as what is this??
Module 383af920-40d1-a77d-c7c1-3680a7ea943f v28 referenced by this project has safety_status failed_soft and cannot be loaded.
How do people even find these things?
There won’t be a map code because it’s failing to upload.
We’ve “resolved” this by removing some Fab assets we put in. Aren’t these assets supposedly to be able to be used in our games without issue?? How do we resolve this without removing them?
Can a community member please reach out to explain why this old error resurfaced? We’ve been declined publishing without any context and have been smacked with the same error resurfacing seemingly out of nowhere…also without context.
As a UEFN creator team, we want to deliver fun experiences to this community but the lack of support and context has been discouraging.
We tried uploading today and were able to get past this original issue. But upon uploading we ran into another error below:
We tried publishing a new release and again we ran into the original issue AGAIN. Yet we didn’t make a single change to the map…
Here are the logs:
LogJson: Error: JsonValueToUProperty - Unable to import enum EVkModuleModerationSource from string value ingestionError for property ModerationSource
LogJson: Error: JsonObjectToUStruct - Unable to import JSON value into property ModerationSource
LogValkyrie: Warning: Moderation status query failed with error:
Failure ErrorCode=invalid_json, Message=, Raw=invalid_json
