Please rethink how bugs are categorized - Bugs going unnoticed and lost in the void

So i just wanna say i report a ton of bugs and its really frustrating me now to have votes returned as they didn’t have 3 votes on the post. This system is not at all practical and is an inaccurate way of determine if a bug is valid for a report.

2 bugs i have reported have never been fixed. These are not simple device issues or the odd verse api issue these are engine level bugs.

  1. Cleanup folders does not work. This is part of the actual engine!!! how can this not be fixed and be missed just due to the fact it had 1 vote.

  2. Verse tab in uefn use to persist now it doesn’t. Again i reported this and it is not fixed!!!

How can we as a community have any confidence in this system when we are reporting issues that are engine level issues and the report is closed and its still not fixed after months if not years.

I have never liked the vote system i feel its a complete waste of time and is a false tool used to limit the amount of either reports generated or some kind of backstop to keep the report numbers low. I don’t know the data to say how many reports there is but i guess its high and that’s not showing all the missed ones that never even get a ticket.

I feel frustrated at this system i am really thinking about just not reporting anymore and what does that say. I have reported bugs for years and for me to feel this way the system has failed me. How many other people have thought the same and just gave up reporting bugs?

I agree that some bugs are low priority and as sm says epic has a cleanse every so often but anything to do with the actual engine itself should not need a vote and should be given priority.

Anyways just wanted to voice my frustrations at this system

Well their CEO said they regularly delete old bug reports so. Just gotta hope they fix them before the report is deleted lol. Every day I lose more and more faith in epic.

These are engine bugs tho its crazy :frowning: How has it got to this point

There seems to be a bit of a misunderstanding here. Very old bug reports can often end up resolved or irrelevant due to other changes that were carried out since the bug was reported. The steps to reproduce the bug themselves may not make sense anymore. At that point, a new report of the same bug will be much more helpful to the development team (assuming the bug still exists).

I hope they don’t just delete very old bug reports without looking at them. I hope that they try to reproduce them. If they can’t, they reach out to the reporter. If they get no response, that’s when they close the report and ask for a new one if the bug still exists. I’ve seen something like this on this forum. It’s safe to assume that this is how they operate.

100% agree it should not be on a voting system, especially if they internally register them based on what they affect and classify them accordingly. It seems you have to have a group of people and tell them to vote your issue up, or it has to be game breaking to get attention on the issue. I have a couple bug reports that have like 50 views and 1 up vote, one puts the star wars assets in jeopardy of being able to be exported and ripped(which is part of the creator/brand agreement saying you will NOT do that), and another that I reported 2 weeks before the assets went live but is still not even a real bug report due to the voting system. A super easy fix like sound fx missing from firing the weapon can’t get through but I see others get posted and have 10+ votes in no time and mostly are niche verse things, we have like 10k votes now people should be spamming the vote button.