This new rule, where star ratings only show up if you have over 5 reviews, is a disaster for small and new sellers.
But not only that, it’s extremely unfair and only favors the already established & popular sellers.
I have an asset with less than 5 reviews, which were all 5 stars and very positive. Now thanks to FAB, I have none - while the competition with more than 5 reviews got all their stars showing up.
How is this fair? This is artificially favoring the old sellers - something that Epic specifically said (before the FAB launch) they would not do, and make sure new and old sellers are treated equally.
So please make good on your words and remove this awful rule, and show ALL star ratings, including for those assets with less than five.
One of my client got confused because of that limitation. He add a 5 star review but just didnt show up on refresh for him. We also no more receiving email like we did on ue marketplace.
This is nonsense, the 1 star review will just show up later, this does not keep anyone from leaving a bad rating.
If people think your asset sucks this much to leave a 1 star rating, it’s much more likely you will receive five 1-star ratings instead. And them showing up all at once will surely ruin your product.
If Epic wanted to avoid troll ratings, they could just bring back the reporting feature.
Even Better way to Stop Troll would be by Bringing Written Reviews, Comments (Even if it is Opt-In) with Top Priority.
Currently these are on Last and Second Last Column in Roadmap.
It’s a good temporary system and they have plans to improve it. It also doesn’t have nearly as big of an impact as you would like. I have zero ratings and my sales have gone up.
Yes it should be higher on the roadmap, but don’t go blaming it if your sells have dropped.