Please read this if experiencing payment issues

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It’s hilarious to me that you use the Chase backend, because Chase is the bank that issued my card and I still can’t pay you.
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Ah the irony… one might think that would work :-/

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I contacted Epic two weeks ago, and again last week, only heard back once with no details, and not since.
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concerns me – would you mind forwarding me your correspondence without any CC information or other sensitive data? My email address is … I’d like to dig into why we dropped the ball on support in your case.

RE: PayPal. We’re sadly still waiting on some paperwork that is due to be completed any day now. The tech side is ready and we’ll flip the switch once all the legal aspects are taken care of. My apologies for the delay!