PLEASE HELP! Cannot see phone when using Live Link Face app

Development Platform & Builds XR Development
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1

Hi,

I am trying to use the live link face app, but Unreal is not seeing the phone as a source.

I am running the FaceARSample project and these are the steps that I have taken:

  1. Ensured that the Live Link, ARKit, ARKit Face Support are enabled
  2. Protocol in the app is set to 4.25 and Later (I am using 4.26.2)
  3. The phone and computer are connected to the same wi-fi network
  4. I only have one active network adapter (i.e. wifi, ethernet cable not in use)
  5. Turned off Windows defender firewall.

Here is a screenshot of my ip address and what I inputted into the app

337383-ipaddress.jpg
337383-ipaddress.jpg897×209 25.4 KB

337384-ipaddress-phone.jpg
337384-ipaddress-phone.jpg591×1280 51.8 KB

but nothing shows up in the editor

337385-doesnt-show-anything-1.jpg
337385-doesnt-show-anything-1.jpg2779×820 45.1 KB

337387-doesnt-show-anything-2.jpg
337387-doesnt-show-anything-2.jpg1632×1172 162 KB

I had it working last time, not sure what has changed. I upgraded internet speed, but that’s about it. ARE THERE ANY OTHER SETTINGS I NEED TO CHANGE? Thanks in advance!

2

So the issue was app permission settings on my phone. In app permissions access to local network was turned off. It’s not my phone I was just borrowing it so the owner sometimes click on buttons accidentally…

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3

ThankyouThankyouThankyouThankyou!!!

4

I’m still having this issue, I’m using IPv4 and still not getting a connection, what should I do??

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