Summary
We have received numerous reports of players unable to find and/or matchmake into one our published, listed maps. Players searching for the map using the island code and/or island title have reported that the map won’t show up, leading them to believe the map has been “deleted” when this is not the case. This has been observed to be linked to specific regions, and changing regions, on occasion, allows players to successfully find, and play the map.
Please select what you are reporting on:
Creative
What Type of Bug are you experiencing?
Matchmaking
Steps to Reproduce
In the search bar, type the following island code: 9539-2705-4616
Expected Result
Players should see the map, and be able to matchmake into the island with no errors.
Observed Result
Occasionally, the map won’t display for certain players and/or won’t allow players to matchmake into the island.
Platform(s)
Console / PC
Island Code
9539-2705-4616
Additional Notes
This issue seems to be map specific, as some maps won’t allow matchmaking without first changing regions, while others don’t have an issue