Players' Saved Inventory Items in Save Point Devices Missing Following v32.00 Update

General Issues and Bug Reporting
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1

Summary

In our map, we use the Save Point Device to save players’ inventory items when they get something, and load them when they rejoin the match.

Following the update to v32.00 no one’s existing inventory items were being loaded. Items received following the update are saved/loaded as expected when players join a game.

It is possible something happened during the update process where persistent data on save point devices was lost. It is also possible that the disfunction and crashes the creative servers were experiencing on launch caused players to have their inventory saved as empty.

Either way, this is kind of tragic for our players. For example, anyone who has been earning diamonds in our economy has now lost what they have earned.

How can we go about recovering this persistent data for our players?

Please select what you are reporting on:

Creative

What Type of Bug are you experiencing?

Devices

Steps to Reproduce

  1. Have a creative map with Save Point Devices before v32.00
  2. Load into map
  3. Save player inventory data
  4. Leave map
  5. Wait for update to v32.00
  6. Load into map
  7. Load existing inventory from save point device
  8. Observe Save Point device loads empty inventory

Expected Result

Player inventory data in save point device persists after updating to v32.00

Observed Result

Player inventory data in save point device was reset after updating to v32.00

Platform(s)

All

Additional Notes

Inventories saved following the update to 32.00 are saved and loaded as expected. It is only data from before v32.00 that was lost.

2

Hi there @OohWowow, could you get me your logs, please?

4

Same thing for us, (some?) players had their inventory removed, loadout was kept somehow

5

Hi @im_a_lama :slight_smile: Could you get me your logs too please?

6

we are going to send them to you, they are too large to upload :sweat_smile:

7

Sorry I couldn’t do that, idk which of my logs is the correct one containing my first time connection since v32.00, I tried to repro with my alt but they didn’t have the correct items, and we can’t ask first time logs to our players since it would require us to ask them for the correct file and they play a lot

I can tell we had 2 save point devices on the map, for dynamic saving purposes