Player Saved Data not being retrieved correctly (DATA LOSS)

General Issues and Bug Reporting
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1

Summary

Any Player saved data that is saved in an “Array” is being reset.

Please select what you are reporting on:

Creative

What Type of Bug are you experiencing?

Verse

Steps to Reproduce

  1. Log Into “Miner Tycoon” (4781-1197-6847)
  2. Hit the Main Rock in the middle of the Lobby area until you have ~50 stone
  3. Change equipped item to “Signal Remote”
  4. Left Click Signal Remote
  5. Upgrade the one available upgrade as many times as you can
  6. Close the Signal Remote Menu
  7. Log out
  8. Log back in
  9. You will see your stone persisted, but your strength level did not

Expected Result

All data should have been persisted, you should have kept the levels that you upgraded in your signal remote.

Observed Result

The stone amount you accumulated persisted (just saved in player data as a float)
But the Strength upgrade from the signal remote did not persist (Saved in player data as an array of floats)

This makes me believe the issue is with player saved data as arrays

Platform(s)

All Platforms

Island Code

4781-1197-6847

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Additional Notes

An example I have is the health upgrade in the game. The Health Upgrade brings your player to a max of 600 HP. However, the upgrade menu thinks you haven’t upgraded it so you can do it again even if you’re max, bringing yourself up to 1100. Then if you log out and back in, you’ll have 1100 HP and you can do it again for even more HP.

2

Yes we are experiencing the same issue in our map!

3

FORT-899928 has been created and its status is ‘Unconfirmed’. This is now in a queue to be reproduced and confirmed.

4

The same problem occurs on Treasure Tycoon.

5

Specifically arrays in persistence here too!

1 Like
6

Hello all!

We’ve got a fix for the Verse persistence issue, expected to go live tonight. If your island was impacted and players lost data, we’re kicking off a data restoration process.

  • Creators with affected players: Fill out this form to have your verse persistence data rolled back. Respond with your island code.
  • No issues? No action needed.

We’ll share more updates as the fix goes live. Thank you for your patience.

6 Likes
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@kalishane_eg Our map too. Filled out the form. Thanks!!

2 Likes
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Once the form is filled how long will it take for the fix to take affect?

3 Likes
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We’re taking in all requests and pushing them live Monday!

10

The issue causing Verse persistence to not read/write on some islands has been resolved.

We’ll be restoring affected player data by request. If your island was impacted and you’d like persistence data restored, fill out this form by Monday 9AM ET: Verse Persistence Restoration 5/2/2025 - Survey Tools | QuestionPro Survey

11

Does restoring the data reset New Player’s data who had joined the map since the persistence broke? Or does it only affect those who had data prior to it?
Sorry for the questions :sweat_smile: