I just posted this because I do not know how to fix this problem another player is having. This is pretty much a redirection to a bug on another topic.
I would prefer not replying to this for giving answers, instead reply to the original topic.
Thank you for your report! We would like to look into this further, would you be able to submit a bug report using the form available here? Fortnite Creative
For more information, such as how to get the reference ID, please check out the article here: https://create.fortnite.com/news/using-the-creative-and-uefn-bug-reporting-form