Player and NPC skins not loading correclty in LEGO UEFN Islands

General Issues and Bug Reporting
, , ,
1

Summary

Sometimes, when joining a LEGO UEFN island, the skin of the player, as well as other players’ skins, or sometimes even NPC skins, do not load correctly

Please select what you are reporting on:

Creative

What Type of Bug are you experiencing?

Assets

Steps to Reproduce

  1. Join a live published LEGO UEFN Island
  2. Skins of the player, other players, or NPCs do not load correctly

(If skins load correctly, load again into the island for a few times and it will almost always happen after a few tries)

Expected Result

Skins of player, other players and NPCs show up correctly

Observed Result

Skins of some players or NPCs are either a random default skin or a random default skin with a blue holo overlay

Platform(s)

windows

Island Code

3304-3441-2030

Upload an image

PlayerSkinsNotLoading.png
PlayerSkinsNotLoading.png2553×1384 4.8 MB

Additional Notes

In the attached screenshot, you can see I am using a skin (shown in the top left corner using the new API to get images of skins and displayed in the UI using that information)

So the skin is correctly applied. The skin I am shown to wear is the default no skin.
The player in front of me is wearing a no skin but has a weird holo overlay indicating something is loading but the skin never loads and he has that holo overlay the whole game

2

This happens very regularly on LEGO UEFN islands. Not sure if this is also happening on regular UEFN islands but it might be.

3

Also sometimes when i load into the game the skin is correctly loaded and other skins as well so it is definietly a issues that sometimes for some reason happens while other times it works correctly.

My guess is it has probably something todo with lazy loading / streaming the assets in and that somehow breaking

5

This happens in regular uefn maps as well, sometimes you load with default skin instead of the correct one and also sometimes you respawn with the default skin(even if you joined the map with the correct skin)

6

Thank you for reporting this, I’ve sent this into the team to take a look

7

The status of FORT-1140494 changed to ‘Needs Triage’. We are routing this to the appropriate team for investigation.