Hi
Payouts stuck on “In progress” for almost one month, what is wrong? Pelase help
| Report | Status | Date | Amount |
|---|---|---|---|
| SELLER Payout - INT - Jan 2026 | In Progress | 2026-01-31 |
Hey @waynewgl777, thanks for reaching out.
From what we’ve been able to tell from our investigation, the transaction was unable to be processed due to incorrect information. We urge you to check the personal information associated, and reach out directly to Fab support.
Thanks!
Adding a related case. Earnings are not stuck in progress but are being withheld entirely following a marketplace migration and Hyperwallet account reset. FAB support committed in writing on March 13 to reprocess once setup was complete. I fulfilled every step. And got confirmation of verification and linkage from hyperwallet. The payment was then escalated to ‘finance team’ with no ETA and no details.
If @SkyeEden or anyone from the team is monitoring this thread, Ticket #24078193 contains the full documented sequence. Would genuinely appreciate any guidance on who can actually move this forward.
@blurryroots we have your ticket and are still investigating so that we can resolve it for you.
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@Unreal_Josh Thank you very much. It’s resolved. Updated the main thread. Appreciate your support.
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