hi cardin, ryan from the patchwork team here. apologies for the lack of response, this report somehow slipped through the cracks in reaching our team and didn’t receive proper attention. we’re going to update some of our processes to fix this gap and prevent it from happening again.
we have seen this issue happen internally, but only very intermittently, so the bug is logged, but I don’t believe it has been prioritized appropriately given the severity. I just tried to reproduce the issue and did not see it, but I have experienced it in the past, so I know that it is still lurking. you can “work around” it by changing the length as you’ve noted, or by closing/reopening the device with the arrow buttons, but acknowledged that this is not an acceptable workaround.
a fix for this issue is being investigated now. apologies for hitting this major stumbling block right out the gate with basic patchwork usage.