Packet Loss / Reconnecting

[Galmarant]

Summary

Hello,

I would like to report a bug that consistently occurs while playing GOALS.

The first match usually runs without any issues. However, when I start the second match, the game suddenly freezes and displays the message “Packet Loss / Reconnecting”. After that, I am disconnected from the match.

This issue happens repeatedly and is not random. It occurs almost every time I play a second match.

My internet connection is stable and I do not experience similar problems with other online games.

Also during the match am getting some red warnings about Large snapshot,high ping and packet loss.

I started to have this is issue after the last game update on 17/7, my version of the game is 1.01.04.0 109243E.

Could you please investigate whether this is a known issue or if there is a possible workaround?

Thank you for your support.

What Type of Bug are you experiencing?

Networking

Steps to Reproduce

.

Expected Result

.

Observed Result

.

Affects Versions

5.8

Platform(s)

Windows

Upload an image

Game-backup-2026.07.17-16.26.55.log (1.54 MB)CrashContext.runtime-xml (40.4 KB)

[Galmarant]

The issue is reproducible. During the match am often getting “Large Snapshot” followed by “Packet Loss / Reconnecting”.

The game log repeatedly reports:

• Failed to read snapshot
• Client is too far ahead of received snapshot

The tick difference keeps increasing until the client loses synchronization with the server.

The issue occurs both on Wi-Fi and Ethernet, suggesting it is not caused by the local network connection.

[Galmarant]