Packaged game crashes on startup

I recently updated to version 5.2 and created a very basic game (camera actor, MetaHuman, and some planes). I set the packaging to Shipping and packaged for Windows. There were some warnings in the output log, but no errors and successfully packaged the game.

When I try to open the application, I get a black screen for only a moment and then the application closes.

All of my drivers are updated, and I can’t seem to find any kind of error reporting. I’ve dug around for hours to try to find a solution but nothing I’ve tried seems to help. Anyone have any idea what could be causing this issue?

*Edit: Packaging and running the default game works just fine, so it seems it may be a MetaHuman issue :thinking:

are you sure you are using a 5.2 MetaHuman?

Epic made changes to some of the functionality of MetaHumans between 5.1 and 5.2
they even make a point that a 5.2 MetaHuman is “incompatible” with UE 5.1 and a 5.1 MetaHuman may not work with UE 5.2

if you open your Log file in a text editor ( /Saved/Logs/[ProjectName].log ) do a search for “Error” and “Warning” and see if anything stands out.

FIX can be found at very bottom under “UPDATE 3”


Hey @gardian206, thanks for the response.

I had an earlier project that used MetaHuman 5.1 and tried to upgrade it to 5.2, but there were too many errors and I decided it would be easier to leave it at 5.1.

For this new project, I went as far as starting it entirely from scratch with the updated MetaHuman and Quixel plugins. I also updated my saved MetaHuman in MetaHuman Creator.

I can try to uninstall and reinstall the plugins, and after that I will check the log files in the directory you mentioned for any errors/warnings. I will also try using one of the preset MetaHumans. Stay tuned!


UPDATE 1

I have discovered that the problem I described above only happens after I drag the MetaHuman Blueprint Class into the level. It cooks, builds, and packages as it should - but the application fails to run.

I wonder if there is a step I’m missing when trying to use the new MetaHuman 2.0 with UE 5.2?


UPDATE 2

I have discovered that another individual is experiencing the exact same issue as me MetaHuman Forum
Unfortunately, I cannot find the plugin that @bruno_pierron suggested

You have to disable MEtaHuman Animator plug-ins prior to compil to make it work.

I can’t find any kind of Animator plug-in.


UPDATE 3

I went on a whim and completely disabled the MetaHuman plugin seen below. Removing this plugin fixed the issue.
Screenshot 2023-07-24 011055

My assumption is these are no longer required to run MetaHumans in your application.

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