Output Log: Players cannot join into game from fortnite matchmaking lobby... Error: Game feature 'Hermes' load failed. Registering.Plugin_Missing_GameFeatureData

BubbleBunz · December 26, 2023, 3:35am

Reference ID

49cd3ca1-4cef-c5c3-d3b4-3f87fcf76e5a

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Other

Summary

I have alot of warnings and I really need someones help please. Can anybody explain why i am getting these errors? How do I fix these warnings?

Game Project Folder name: Hot Lava Zonewars
Game Project Level assigned to jGameFeatureData: HotLavaZonewars9_Ocean_PointLights

I have attached my logs, but detailed the warnings in further detail in the Steps to Reproduce Section… Anybody please pitch in…
Are these bugs on the back end of Epic Games, or is this something i can fix by myself?

Do I need Epic Games to fix these?

LogGameFeatures: Error: Game feature ‘Hermes’ load failed. Ending state: ErrorRegistering, [ErrorRegistering, ErrorRegistering]. Result: ErrorCode=GameFeaturePlugin.StateMachine.Registering.Plugin_Missing_GameFeatureData
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LogProperty: Warning: Illegal TEXT reference to a private object in external package (MaterialInstanceDynamic /Engine/Transient.MID_MI_CP_DeviceZone_Base_02_MutatorZone) from referencer (BaseBuildingStaticMeshComponent /HotLavaZoneWars/HotLavaZoneWars9_Ocean_Pointlights.HotLavaZoneWars9_Ocean_Pointlights:PersistentLevel.Device_MutatorVolume_V2_C_UAID_50EBF693B2C844C901_2028387517.StaticMeshComponent0). Import failed…
LogProperty: Warning: ObjectProperty /Script/Engine.MeshComponent:OverrideMaterials.OverrideMaterials: unresolved reference to ‘"/Script/Engine.MaterialInstanceDynamic’/Engine/Transient.MID_MI_CP_DeviceZone_Base_02_MutatorZone’"’
Warning: While importing text for property ‘OnMeshAndMaterialsLoaded’ in ‘CreativeVolumeFrame_C’:
Warning: Unable to find function HotLavaZoneWars9_Ocean_Pointlights:PersistentLevel.Device_MutatorVolume_V2_C_UAID_50EBF693B2C8629701_1608845946.CreativeVolumeFrame.On Mesh Loaded in object /HotLavaZoneWars/HotLavaZoneWars9_Ocean_Pointlights for delegate (found class: Package)
LogUObjectGlobals: Warning: StaticFindFirstObject: Ambiguous object name OverlapMesh while FindImportedObject, will return /HotLavaZoneWars/HotLavaZoneWars9_Ocean_Pointlights.HotLavaZoneWars9_Ocean_Pointlights:PersistentLevel.DESTROYED_VolumeDeviceFNE_Volume_C_CHILDACTOR_1778122157.OverlapMesh but could also be: /HotLavaZoneWars/HotLavaZoneWars9_Ocean_Pointlights.HotLavaZoneWars9_Ocean_Pointlights:PersistentLevel.FNE_VolumeComponent_GEN_VARIABLE_VolumeDeviceFNE_Volume_C_CAT_UAID_50EBF693B2C83DC901_1890915211.OverlapMesh or 8 other object(s)
LogUObjectGlobals: Warning: StaticFindFirstObject: Ambiguous object name OverlapMesh while FindImportedObject, will return /HotLavaZoneWars/HotLavaZoneWars9_Ocean_Pointlights.HotLavaZoneWars9_Ocean_Pointlights:PersistentLevel.DESTROYED_VolumeDeviceFNE_Volume_C_CHILDACTOR_1778122157.OverlapMesh but could also be: /HotLavaZoneWars/HotLavaZoneWars9_Ocean_Pointlights.HotLavaZoneWars9_Ocean_Pointlights:PersistentLevel.FNE_VolumeComponent_GEN_VARIABLE_VolumeDeviceFNE_Volume_C_CAT_UAID_50EBF693B2C83DC901_1890915211.OverlapMesh or 8 other object(s)
LogFort: Warning: AddToSaveContext failed to find object ‘ZoneMesh’ when applying transient overrides [Device_MutatorVolume_V2_C_UAID_50EBF693B2C844C901_2028387517]. Did the object name change?
LogFort: Warning: AddToSaveContext failed to find object ‘ZoneMesh’ when applying transient overrides [Device_MutatorVolume_V2_C_UAID_50EBF693B2C844C901_2028387517]. Did the object name change?
can anybody please help with these logs?
LogHttp: Warning: Lockout of 10.000000s on https://content-service.bfda.live.use1a.on.epicgames.com/api/content/v2/artifact/9545bbe0-a0bd-4e83-a127-59be5bcb27eb%3Apc/cooked-content
LogHttp: Warning: Retry 1 on https://content-service.bfda.live.use1a.on.epicgames.com/api/content/v2/artifact/9545bbe0-a0bd-4e83-a127-59be5bcb27eb%3Apc/cooked-content
LogHttp: Warning: Lockout of 10.000000s on https://content-service.bfda.live.use1a.on.epicgames.com/api/content/v2/artifact/9545bbe0-a0bd-4e83-a127-59be5bcb27eb%3Apc/cooked-content
LogHttp: Warning: Retry 2 on https://content-service.bfda.live.use1a.on.epicgames.com/api/content/v2/artifact/9545bbe0-a0bd-4e83-a127-59be5bcb27eb%3Apc/cooked-content
LogHttp: Warning: Lockout of 10.000000s on https://content-service.bfda.live.use1a.on.epicgames.com/api/content/v2/artifact/9545bbe0-a0bd-4e83-a127-59be5bcb27eb%3Apc/cooked-content
LogHttp: Warning: Retry 3 on https://content-service.bfda.live.use1a.on.epicgames.com/api/content/v2/artifact/9545bbe0-a0bd-4e83-a127-59be5bcb27eb%3Apc/cooked-content
LogHttp: Warning: Lockout of 10.000000s on https://content-service.bfda.live.use1a.on.epicgames.com/api/content/v2/artifact/9545bbe0-a0bd-4e83-a127-59be5bcb27eb%3Apc/cooked-content
LogHttp: Warning: Retry 4 on https://content-service.bfda.live.use1a.on.epicgames.com/api/content/v2/artifact/9545bbe0-a0bd-4e83-a127-59be5bcb27eb%3Apc/cooked-content
LogHttp: Warning: Lockout of 10.000000s on https://content-service.bfda.live.use1a.on.epicgames.com/api/content/v2/artifact/9545bbe0-a0bd-4e83-a127-59be5bcb27eb%3Apc/cooked-content
LogHttp: Warning: Retry 5 on https://content-service.bfda.live.use1a.on.epicgames.com/api/content/v2/artifact/9545bbe0-a0bd-4e83-a127-59be5bcb27eb%3Apc/cooked-content
LogHttp: Warning: Lockout of 10.000000s on https://content-service.bfda.live.use1a.on.epicgames.com/api/content/v2/artifact/9545bbe0-a0bd-4e83-a127-59be5bcb27eb%3Apc/cooked-content
LogHttp: Warning: Retry 6 on https://content-service.bfda.live.use1a.on.epicgames.com/api/content/v2/artifact/9545bbe0-a0bd-4e83-a127-59be5bcb27eb%3Apc/cooked-content
LogHttp: Warning: Lockout of 10.000000s on https://content-service.bfda.live.use1a.on.epicgames.com/api/content/v2/artifact/9545bbe0-a0bd-4e83-a127-59be5bcb27eb%3Apc/cooked-content
LogHttp: Warning: Retry 7 on https://content-service.bfda.live.use1a.on.epicgames.com/api/content/v2/artifact/9545bbe0-a0bd-4e83-a127-59be5bcb27eb%3Apc/cooked-content
LogHttp: Warning: Lockout of 10.000000s on https://content-service.bfda.live.use1a.on.epicgames.com/api/content/v2/artifact/9545bbe0-a0bd-4e83-a127-59be5bcb27eb%3Apc/cooked-content
LogHttp: Warning: Retry 8 on https://content-service.bfda.live.use1a.on.epicgames.com/api/content/v2/artifact/9545bbe0-a0bd-4e83-a127-59be5bcb27eb%3Apc/cooked-content
LogHttp: Warning: Lockout of 10.000000s on https://content-service.bfda.live.use1a.on.epicgames.com/api/content/v2/artifact/9545bbe0-a0bd-4e83-a127-59be5bcb27eb%3Apc/cooked-content
LogHttp: Warning: Retry 9 on https://content-service.bfda.live.use1a.on.epicgames.com/api/content/v2/artifact/9545bbe0-a0bd-4e83-a127-59be5bcb27eb%3Apc/cooked-content
LogHttp: Warning: Lockout of 10.000000s on https://content-service.bfda.live.use1a.on.epicgames.com/api/content/v2/artifact/9545bbe0-a0bd-4e83-a127-59be5bcb27eb%3Apc/cooked-content
LogHttp: Warning: Retry 10 on https://content-service.bfda.live.use1a.on.epicgames.com/api/content/v2/artifact/9545bbe0-a0bd-4e83-a127-59be5bcb27eb%3Apc/cooked-content
LogHttp: Warning: Success on https://content-service.bfda.live.use1a.on.epicgames.com/api/content/v2/artifact/9545bbe0-a0bd-4e83-a127-59be5bcb27eb%3Apc/cooked-content
LogFort: Warning: AddToSaveContext failed to find object ‘ZoneMesh’ when applying transient overrides [Device_MutatorVolume_V2_C_UAID_50EBF693B2C8629701_1608845946]. Did the object name change?
LogFort: Warning: AddToSaveContext failed to find object ‘ZoneMesh’ when applying transient overrides [Device_MutatorVolume_V2_C_UAID_50EBF693B2C8629701_1608845946]. Did the object name change?
LogUObjectGlobals: Warning: Failed to find object ‘Class /CRD_ChestAmmoGallery/SetupAssets/PID_019_PG_Props_S_Loot.PID_019_PG_Props_S_Loot’
LogUObjectGlobals: Warning: Failed to find object ‘Class /CreativeCoreDevices/SetupAssets/PID_Device_Trigger.PID_Device_Trigger’
LogUObjectGlobals: Warning: Failed to find object ‘Class /CRD_ItemContainer/SetupAssets/PID_CP_Devices_ItemContainer_V2.PID_CP_Devices_ItemContainer_V2’
LogUObjectGlobals: Warning: Failed to find object ‘Class /CRD_ChestAmmoGallery/SetupAssets/PID_019_PG_Props_S_Loot.PID_019_PG_Props_S_Loot’
LogUObjectGlobals: Warning: Failed to find object ‘Class /CreativeCoreDevices/SetupAssets/PID_Device_Trigger.PID_Device_Trigger’
LogUObjectGlobals: Warning: Failed to find object ‘Class /CRD_ItemContainer/SetupAssets/PID_CP_Devices_ItemContainer_V2.PID_CP_Devices_ItemContainer_V2’
Warning: While importing text for property ‘OnPreAnyPropertyChanged’ in ‘ToyOptionsComponent_C’:
Warning: Unable to find function HotLavaZoneWars9_Ocean_Pointlights:PersistentLevel.Device_Billboard_V2_C_UAID_50EBF693B2C808BE01_1900391140.FortActorTemplates.UpdateDeviceProperties in object /HotLavaZoneWars/HotLavaZoneWars9_Ocean_Pointlights for delegate (found class: Package)

Steps to Reproduce

Missing Game Feature Data
Mutator Zones shouldnt have an illegal text reference
unresolved reference to mutator zone should not be happening.
The object name of the mutator zone did not change.
Players cannot join game from matchmaking lobby into the game!
CRITICAL BUG. MAJOR BUG.
One player can make out of 20 Players that ready up… only one player makes it into the game from the matchmaking lobby of fortnite, but that player will only see a black screen every round. This is another CRITICAL BUG.

LogHttp: Warning: HttpRetry: Resetting log verbosity to Warning due to requests being retried

LogOnlineGame: Warning: UFortMcpUtils::SubmitLogs - filename=UEFN-BugReport-Editor-1cd742f3-4108-2359-b7ec-c6940ecbbc31-2023.12.26-00.40.07-PrimaryPlayer
LogHttp: Warning: Retry 10 on https://content-service.bfda.live.use1a.on.epicgames.com/api/content/v2/artifact/cb764c07-2022-4199-afe6-4ed7d2c16ee1%3Apc/cooked-content

LogAssetRootPackagePatcher: Warning: Found PackageName (/HotLavaZoneWars/ExternalActors/HotLavaZoneWars9_Ocean_Pointlights/A/QR/4IM4O3OT2RQR7A3ZZEF5GL) for C:/Users/bhart/OneDrive - Careered - Health/Documents/HotLavaZoneWars/Plugins/HotLavaZoneWars/Content/ExternalActors/HotLavaZoneWars9_Ocean_Pointlights/A/QR/4IM4O3OT2RQR7A3ZZEF5GL-ASUSTUFGamingF17.uasset, using expected value (/HotLavaZoneWars/ExternalActors/HotLavaZoneWars9_Ocean_Pointlights/A/QR/4IM4O3OT2RQR7A3ZZEF5GL-ASUSTUFGamingF17)
LogAssetRootPackagePatcher: Warning: Found PackageName (/HotLavaZoneWars/ExternalActors/HotLavaZoneWars9_Ocean_Pointlights/1/U8/WC0NED73CFAVJ22NCRMPYW) for C:/Users/bhart/OneDrive - Careered - Health/Documents/HotLavaZoneWars/Plugins/HotLavaZoneWars/Content/ExternalActors/HotLavaZoneWars9_Ocean_Pointlights/1/U8/WC0NED73CFAVJ22NCRMPYW-ASUSTUFGamingF17.uasset, using expected value (/HotLavaZoneWars/ExternalActors/HotLavaZoneWars9_Ocean_Pointlights/1/U8/WC0NED73CFAVJ22NCRMPYW-ASUSTUFGamingF17)
LogAssetRootPackagePatcher: Warning: Found PackageName (/HotLavaZoneWars/ExternalActors/HotLavaZoneWars9_Ocean_Pointlights/9/LX/DOMUTD64YCOY0JS7F9CTXB) for C:/Users/bhart/OneDrive - Careered - Health/Documents/HotLavaZoneWars/Plugins/HotLavaZoneWars/Content/ExternalActors/HotLavaZoneWars9_Ocean_Pointlights/9/LX/DOMUTD64YCOY0JS7F9CTXB-ASUSTUFGamingF17.uasset, using expected value (/HotLavaZoneWars/ExternalActors/HotLavaZoneWars9_Ocean_Pointlights/9/LX/DOMUTD64YCOY0JS7F9CTXB-ASUSTUFGamingF17)

LogGameFeatures: Error: Game feature ‘Hermes’ load failed. Ending state: ErrorRegistering, [ErrorRegistering, ErrorRegistering]. Result: ErrorCode=GameFeaturePlugin.StateMachine.Registering.Plugin_Missing_GameFeatureData

LogNet: Warning: Channel name will be serialized as a string: ValkyrieBeacon

LogHttp: Warning: HttpRetry: Resetting log verbosity to Warning due to requests being retried

LogUObjectGlobals: Warning: Failed to find object ‘Class /CRD_ChestAmmoGallery/SetupAssets/PID_019_PG_Props_S_Loot.PID_019_PG_Props_S_Loot’
LogUObjectGlobals: Warning: Failed to find object ‘Class /CreativeCoreDevices/SetupAssets/PID_Device_Trigger.PID_Device_Trigger’
LogUObjectGlobals: Warning: Failed to find object ‘Class /CRD_ItemContainer/SetupAssets/PID_CP_Devices_ItemContainer_V2.PID_CP_Devices_ItemContainer_V2’
LogUObjectGlobals: Warning: Failed to find object ‘Class /CRD_ChestAmmoGallery/SetupAssets/PID_019_PG_Props_S_Loot.PID_019_PG_Props_S_Loot’
LogUObjectGlobals: Warning: Failed to find object ‘Class /CreativeCoreDevices/SetupAssets/PID_Device_Trigger.PID_Device_Trigger’
LogUObjectGlobals: Warning: Failed to find object ‘Class /CRD_ItemContainer/SetupAssets/PID_CP_Devices_ItemContainer_V2.PID_CP_Devices_ItemContainer_V2’
Warning: While importing text for property ‘OnPreAnyPropertyChanged’ in ‘ToyOptionsComponent_C’:
Warning: Unable to find function HotLavaZoneWars9_Ocean_Pointlights:PersistentLevel.Device_Billboard_V2_C_UAID_50EBF693B2C808BE01_1900391140.FortActorTemplates.UpdateDeviceProperties in object /HotLavaZoneWars/HotLavaZoneWars9_Ocean_Pointlights for delegate (found class: Package)

LogFort: Warning: AddToSaveContext failed to find object ‘ZoneMesh’ when applying transient overrides [Device_MutatorVolume_V2_C_UAID_50EBF693B2C8629701_1608845946]. Did the object name change?
LogFort: Warning: AddToSaveContext failed to find object ‘ZoneMesh’ when applying transient overrides [Device_MutatorVolume_V2_C_UAID_50EBF693B2C8629701_1608845946]. Did the object name change?

LogProperty: Warning: Illegal TEXT reference to a private object in external package (MaterialInstanceDynamic /Engine/Transient.MID_MI_CP_DeviceZone_Base_02_MutatorZone) from referencer (BaseBuildingStaticMeshComponent /HotLavaZoneWars/HotLavaZoneWars9_Ocean_Pointlights.HotLavaZoneWars9_Ocean_Pointlights:PersistentLevel.Device_MutatorVolume_V2_C_UAID_50EBF693B2C846C901_1867255876.StaticMeshComponent0). Import failed…
LogProperty: Warning: ObjectProperty /Script/Engine.MeshComponent:OverrideMaterials.OverrideMaterials: unresolved reference to ‘"/Script/Engine.MaterialInstanceDynamic’/Engine/Transient.MID_MI_CP_DeviceZone_Base_02_MutatorZone’"’
LogUObjectGlobals: Warning: StaticFindFirstObject: Ambiguous object name OverlapMesh while FindImportedObject, will return /HotLavaZoneWars/HotLavaZoneWars9_Ocean_Pointlights.HotLavaZoneWars9_Ocean_Pointlights:PersistentLevel.DESTROYED_VolumeDeviceFNE_Volume_C_CHILDACTOR_1778122157.OverlapMesh but could also be: /HotLavaZoneWars/HotLavaZoneWars9_Ocean_Pointlights.HotLavaZoneWars9_Ocean_Pointlights:PersistentLevel.DESTROYED_VolumeDeviceFNE_Volume_C_CHILDACTOR_2028395523.OverlapMesh or 10 other object(s)
Warning: While importing text for property ‘OnMeshAndMaterialsLoaded’ in ‘CreativeVolumeFrame_C’:
Warning: Unable to find function HotLavaZoneWars9_Ocean_Pointlights:PersistentLevel.Device_MutatorVolume_V2_C_UAID_50EBF693B2C8449201_1704948708.CreativeVolumeFrame.On Mesh Loaded in object /HotLavaZoneWars/HotLavaZoneWars9_Ocean_Pointlights for delegate (found class: Package)
LogUObjectGlobals: Warning: StaticFindFirstObject: Ambiguous object name OverlapMesh while FindImportedObject, will return /HotLavaZoneWars/HotLavaZoneWars9_Ocean_Pointlights.HotLavaZoneWars9_Ocean_Pointlights:PersistentLevel.DESTROYED_VolumeDeviceFNE_Volume_C_CHILDACTOR_1778122157.OverlapMesh but could also be: /HotLavaZoneWars/HotLavaZoneWars9_Ocean_Pointlights.HotLavaZoneWars9_Ocean_Pointlights:PersistentLevel.DESTROYED_VolumeDeviceFNE_Volume_C_CHILDACTOR_2028395523.OverlapMesh or 10 other object(s)

LogOnlineGame: Warning: UFortMcpUtils::SubmitLogs - filename=UEFN-BugReport-Editor-49cd3ca1-4cef-c5c3-d3b4-3f87fcf76e5a-2023.12.26-02.48.26-PrimaryPlayer

Warning: While importing text for property ‘OnMeshAndMaterialsLoaded’ in ‘CreativeVolumeFrame_C’:
Warning: Unable to find function

Expected Result

The bugs listed should be able to be resolved. I wish somebody could give me directions how to fix these, or if there was somewhere with a writeup of how to fix these warnings. I expect there to be a way to fix “Players not able to join my game from the fortnite matchmaking lobby. That is a CRITICAL MAJOR BUG”. If this is an Epic Games bug and nothing I have permission or access to fix, It is very disappointing, discouraging, and I have definitely lost my player count of 4000 players per day Such a shame for all the hard work I have put into this game.

Observed Result

PLAYERS from FORTNITE MATCHMAKING LOBBY are unable to join into the game. AT ALL. PERIOD.
TREASURE CHESTS THROUGHOUT ENTIRE GAME ARE EMPTY IN GAME.
PLAYERS WHO ARE ABLE TO JOIN THE GAME SEE A BLACK SCREEN AND ONLY I CAN JOIN THE GAME.

Platform(s)

windows

Island Code

8436-5545-3010

Additional Notes

Only One player can enter the game in a lobby of 20 people who are matchmaking in the fortnite matchmaking lobby. If another player is granted access to the game, they only see a black screen. THIS IS THE MOST SCREWED UP BUG I HAVE EVER DEALT WITH. It is ONLY my map. Very discouraging and disappointing after 6 months of hard work on this map.

i1cce · January 12, 2024, 4:11pm

I had a VERY similar problem to this. When uploading my map privately, I would have that same black screen problem. Additionally, there was a one in 2-5 success rate in even getting my uefn sessions to successfully run. It started happening out of nowhere after adding more stuff to my map, and then I went to troubleshoot for a while on what could have done it. I found that all my problems were seemingly caused by my player spawners being inside of a non-hollow barrier. You may have different problems, but all this may be an issue related to the clashing of player spawners and perhaps certain other devices. Now for your extra warnings, I don’t know what to say on that, as I didn’t really have any potentially bad logs besides a 404 error, the hermes load failed, and the retries. I hope this helps in some way.

BubbleBunz · January 16, 2024, 11:25am

Thank you so much, there is a mutator zone surrounding my spawners, but that’s about it. I will take your advice and troubleshoot what it could be. Maybe the landscape proxy the spawners are underneath is causing an issue. Hmmm.