Hello there,
At present, I’m only aware of hardware issues pertaining to 13th- and 14th-generation Intel Core CPUs. I haven’t heard of abnormal rates of issues on 11th- or 12th-generation CPUs. That said, those do appear to be similar crash sites to the aforementioned issues.
Confirming a hardware level defect without access to the faulting hardware is non-trivial, and if it is a hardware issue, working around is unlikely to possible. If one cannot trust that the CPU is executing instructions in an expected and consistent manner, then one cannot trust any result from that CPU.
You mention that you only have reports of the issue. Are these reports from end-users, and if so, would it be possible to compute an incident rate against the population of similarly situated machines with regards to configuration? If the rate of failures among the population of similar hardware is relatively high, then it’s possible there is something here.
I hope that helps.
Best regards,
Chris