Hello 
Everytime I want to import an .fbx file into UE4 the software crashes. Tried out using the “import” button and deleting the folder under “application support” as some had suggested, but nothing worked so far. Would be glad if someone could help me out.
I’m using OSX Yosemite btw.
Hi ,
Please provide more information about your Mac’s specs. You can find this in the Apple menu >About This Mac>More Info> Add the information from this window (serial # not necessary).
We also need the following information from the “System Report:” Apple menu >About This Mac>More Info> System Report>Hardware (All information listed in the “Hardware Overview.”) You can cut and paste this information or provide screen shots, whichever is more convenient.
Also, please provide the following crash logs:
The UE4.log (Located: ~/Library/Logs/Unreal Engine/Editor/)
The ProjectName.log (Located: ~/Library/Logs/Unreal Engine/ProjectNameEditor/)
What version of the engine are you using? (ie. 4.4.3, 4.5, 4.5.1?)
What fbx. files are you trying to import? -Your own fbx files or assets obtained from the market place?
This information will help us troubleshoot your issue more effectively,
Thanks.
Hi ,
We have not heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you are still experiencing the issue you reported, please respond to this message with additional information and we will offer further assistance.
Thanks.
