Publishing Issues
Made a post about this two weeks ago, still unresolved.
There are still issues with the Creator Portal when it comes to older maps published under the old system. It is seemingly random what is considered Published, Listed or Unlisted, and Unpublished. I have around 40 published maps, but only around 20 came up as Published, some listed, some unlisted. The rest, even if they are already published and have an accessible public map code from the previous publishing system, are labeled “Unpublished”.
I’ve been updating my old maps as many of them haven’t been touched in years, are broken, and desperately need an update. Maps that were already considered Published, be it Listed or Unlisted, had no issues with the code and it’s version number. However, maps that are labeled as Unpublished are granted a completely new public code upon approval, rendering the old public code (Made before the new Creator Portal publishing system) ‘locked’. I can no longer update these old codes to a new version number. This causes the map to be duplicated. The old, now inaccessible-to-update code can be put into the ‘Island Code’ tab in Discover to reveal the old version. The new public code, received from publishing an old map labeled as Unpublished in the new Creator Portal system, can be put in to reveal the new version, though the map code is not the same as what it once was (Evidence Attached).
This was obvious in the new Creator Profiles. I had a look at them before they were disabled. You could see my maps that were affected by this issue, there being two copies of those maps I tried to update that were considered Unpublished when submitted. There are also maps that I am unable to mark as Listed or Unlisted because they are considered Unpublished, causing me to be unable to adjust their visibility status.
Attached is evidence of this happening. I really hope this is resolved soon! Really wanting to update some of these maps, but I can't due to this issue.
**Also, if relevant, I have personal documentation of all my island codes. ( https://docs.google.com/spreadsheets/d/1i2ADPQZxrzbdctrWFw_L-JA3sBZNNzfZYGpPUzIvX3I/edit?usp=sharing ) The following islands are confirmed to be affected by this issue:**
- Prop Hunt - Friendly Farms -- 4372-5400-3789
- The Impossible Glass Maze -- 9919-1424-4800
- My Island, Star's Supreme Ragerun, Original Code -- 9699-6734-5912 was affected as well, but has since been fixed by support. I have also included screenshots of this map when it was affected for evidence.
Take note of how many islands I have documented in the linked Google Sheet and compare it to how many islands it says I have published in the Creator Portal as seen in the attached screenshots.
I wonder if we could implement a way to ‘verify’ if an island is already published or not by allowing us to run an island code through the Creator Portal to check and see if it’s discoverable or not. Something that checks if the Island Code is valid, and if it is, assigns it to the project that was wrongly labeled as Unpublished.
Just a suggestion to try to help solve this major issue!