Oculus Quest controllers not tracked simultaneously

Controllers are tracked well on Oculus Home.
But in my game, Controllers are not tracked simultaneously.
For example, when Right Controller is tracked, Left Controller is not tracked.
IsDeviceTracked(), GetRawSensorData, MotionControllerComponent::IsTraked (… and so on …) doesn’t work at all.
But once I push a button of Left Controller, then it is tracked well , but Right Controller doesnt’ work.
Anyone has same issue?

This is an issue in the latest software update for quest, here is a link to a fix:

The issue doesn’t occur in newer versions of the OculusVR plugin.

Hi there.

Having the same issue with one hand freezing in mid air.

Where and how to I download the latest “OculusVR plugin” … is this from Oculus / Unreal and how would I import this into UE4?

Hi there.

Having the same issue with one hand freezing in mid air.

Where and how to I download the latest “OculusVR plugin” … is this from Oculus / Unreal and how would I import this into UE4?

Afaik you can’t just download the latest plug-in version, you have to build the entire engine from OculusVR GitHub, there you get always the latest version. Try this:

For another potential workaround: Oculus Quest Update - controllers broken - XR Development - Unreal Engine Forums

Also, this has been fixed in 4.23. - You do not need to download the Oculus VR plugin, it comes with the engine and is enabled by default.