No one is helping me, I can't access my project

princessrepear · August 14, 2024, 10:20pm

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

World Building

Summary

CRITICAL ISSUE AND EXTREME NEGLIGENCE FROM EPIC’S SIDE

When I open my project in UEFN, it crashes and results in this error:
Fatal error: [File:D:\build++Fortnite\Sync\Engine\Source\Runtime\CoreUObject\Private\Serialization\AsyncLoading2.cpp] [Line: 9477] Flushing async loading while creating, serializing or postloading an object is not permitted

I have sought help from everyone and Epic is neglecting this critical issue. The last thing I remember doing is a few changes I made in the landscape editor (adding, deleting grids, rebuilding) and now every time I try to open my project UEFN crashes and I get the error.

I’ve been locked out of this project for 3 days now and I have found no solution despite trying everything. I have sought help in the uefn server, forums, and contacted support but no one can help me. I’ve been working on this project for many months and it’s too good to lose.

Steps I’ve taken:
-Validating UEFN and Fortnite from Epic Games
-Uninstalling UEFN
-Created 2 forums to ask for help on Epic
-Updating, restarting, and shutting down my computer
-Checked the last autosave (it’s the very first time i did check in changes so there is NO use in reverting back)
-Opening other projects in UEFN (they all open normally except this one)
-Making an empty project and transferring files one by one (it opens normally but then crashes when I copy over the level)
-Spoke and consulted many people but no one knows what this error means
-Contacted Epic Support

Epic’s Support Response:
"Hello there,

I see you’re having an issue with an error message on UEFN, so I have to let you know these errors are out of our scope of support.

No worries though, for assistance with UEFN Inquiries you can reach out to our Community Forums."

Steps to Reproduce

open this project in uefn

Expected Result

the projects opens

Observed Result

uefn crashes and gives me this error

Fatal error: [File:D:\build++Fortnite\Sync\Engine\Source\Runtime\CoreUObject\Private\Serialization\AsyncLoading2.cpp] [Line: 9477] Flushing async loading while creating, serializing or postloading an object is not permitted

Platform(s)

UEFN, PC

Island Code

not published yet

Additional Notes

-I don’t have any verse in my project
-Revision control is on but I never “checked in changes”
-the project size was 4%

Leomerya12 · August 14, 2024, 10:53pm

I did research on the error, and I’m finding nothing.

Also, all of the steps that you have tried, I would have suggested (like, verbatim; as if you’ve seen my posts or something).

I don’t know what the interface of the UEFN is, but if it’s similar to Unreal’s default editor interface, there should be the option to .zip your projects:

You ABSOLUTELY need to do this for all stable builds.

If I didn’t, I would have had to rebuild entire levels that took months, multiple times.

Your error…

…seems to be triggered by a forbidden pointer/reference that is being accessed by an unauthorized value; you may have deleted something you weren’t supposed to.

Unfortunately, you may need to bite the bullet on this, roll up your sleeves, and start over. I’m not sure why backing up isn’t stressed more in tutorials, but any time you delete anything, make sure that whatever it references is redirected accordingly.

I could be off, but until I learn more about what the error means, it’s all nebulous to me.

Good luck.

PS: I don’t think this will help, but just to cover your bases, you can try Fixing Up Redirectors (if this option is available in your version of the Editor):

Do this for EVERY major folder.