NINTENDO SWITCH: V29.4 UPDATE CAUSING CRASH / CANNOT LOAD GAME - Nintendo Switch Loading High/Epic Scalability Cooked Package instead of Low/Medium Scalability Cooked Package. ERROR "software closed because an error occurred"

General Issues and Bug Reporting
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Reference ID

93ef9c56-4386-5346-a5bb-7aabb1305c5f

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Stability

Summary

NINTENDO SWITCH: CRASH / CANNOT LOAD GAME - Nintendo Switch Loading High Scalability Cooked Package instead of Low Scalability Cooked Package when “Scalability Manager” set to unload lights in Low/Medium, they show on switch
Players are consistently reporting that the Nintendo Switch is Crashing every single time.
I played around with the lighting scalabilty manager and deleted and and rebinded it disabling lights and fog altogether again. It was glitching and bugged. The Published version is not disabling lights and fog that are plugged into the lighting scalability manager. Also, it is running higher resolution graphics, when before the glitch, it was running the mobile quality which was what I preferred.

Using a lighting scability manager I have Exponential Height Fog and Lights unloaded on LOW/MEDIUM ESS.
After V29.4 Update, the Nintendo Swiitch opened one time for me, and was running EPIC ESS for PC/Xbox version and super laggy, then crashed.

The Nintendo Switch was running the mobile version before which was how it was supposed to function

Steps to Reproduce

Launch a session on the nintendo switch, Fortnite crashes and closes the Fortnite Client completely.
ERROR "software closed because an error occurred "

Expected Result

First: We should have a tool to diagnose cross-platform performance with the ability to step-down cooked packages specified for console hardware capabilities.
Nintendo Switch: should be running the Mobile LOW quality version like it was three weeks ago, and then after V29.4 update the Nintendo Switch is running the High/Epic Quality version and crashing.

Observed Result

Nintendo Switch is running the High/Epic Quality version and crashing.

Platform(s)

windows

Island Code

7385-3224-0691

2

CONCLUSION: Cross-Platform game Scalability is bugged.

This has caused me to get a rejection publishing public map for FPS and crashing on Nintendo Switch.

MOBILE : Game plays perfect on mobile which is the same LOW Scalability Quality as Nintendo Switch.

NINTENDO SWITCH: Crashes and cant load the mobile version anymore but a mobile phone can run the game? That is where Epic has gone wrong. Nintendo switch is trying to run the ps4/Xbox Scalability cooked package. This is very frustrating and out of my control yet again. Just happens to always be me and my luck.

EVIDENCE TO SUPPORT PROOF OF BUG EXISTENCE:

ESS scalability: I want to hide an asset in MEDIUM Scalability.
Changes Made: I went into Asset Details, and changed detail mode to HIGH.
Changes Made: Engine Settings, and changed Engine Scalability to HIGH.
Nothing. Asset is invisible when it is supposed to be showing.
The assets are not showing in the selected Detail mode Matching the same Engine Scalability.

Here is a video of the malfunction between cross-platform in-game scalability.

Once I change to HIGH detail mode and HIGH engine scalability, they match, and should show up in game on xbox/ps5/pc… However, HIGH engine scalability is bugged and they are instead, invisible, not showing, and malfunctioning.