NETWORK CONNECTION LOST findings / possible solution for some

Summary

Found an issue with a large number of consts text localized strings … PS4/XBOX/SWITCH has a NETWORK CONNECTION LOST message when players try to load into game, while PC and Next Gen Consoles load fine. There is NO error reporting or any way as a UEFN devleoper to track down what the issue is or that it’s occurring. Matchmaking analytics report success, nothing reported in verse errors, using UEFN to connect to PS4 or SWITCH and play the game works fine. This only occurs when trying to load from a code. Seems like this may point to a LARGER issue with how games are loaded and errors that might result from that load not being caught and reported correctly both on client and on backend. If we had a proper error or reporting this would be much easier to fix and resolve. Unclear even what the limit is that we hit or how close we are to it.

And the biggest issues is there is ZERO reporting as a developer of players experiencing a NETWORK CONNECTION LOST ERROR please resolve !

Please select what you are reporting on:

Creative

What Type of Bug are you experiencing?

Matchmaking

Steps to Reproduce

  1. Load this code 8742-3875-0823 in PS4, XBOX or Switch
  2. Try To load 1954-3458-2168 in PS4, XBOX, or Switch

Expected Result

Both codes load fine and join the match without any issue

Observed Result

8742-3875-0823 can’t be loaded 9 out of 10 times and presents as a Network Connection Lost Error
1954-3458-2168 Works just fine

Platform(s)

PS4, XBOX, Switch

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The status of FORT-1113273 changed to ‘Needs Triage’. We are routing this to the appropriate team for investigation.