Netword card crash when using the editor

Hello!

We have stranges behavior when editing our biggest map.

Some user see their network card crash after sometimes and it blocks everything on the PC.

There is no indication in the logs.

It happens only when using the Unreal Editor.

Is there a way to :

  • monitor the network more closely (in Unreal C++ code, or in some logs)
  • monitor the WIndows events directly in Unreal (C++ or logs)

What would be the best way, from Unreal to have the more relevant information to find this issue?

I want to have info to help fix this issue. Could it be the amount of data we send?

Thanks

Hi,

We have not received any reports of similar issues, so it’s hard to say what could be causing this. This does sound like more of a hardware issue, so it may be worth looking more into the devices’ properties, such as checking if the latest drivers are installed.

I don’t believe Unreal is generally the right tool for monitoring low level things like OS events and network traffic. You can use Networking Insights to track your project’s replication traffic, but it does seem unlikely that the game’s replication layer would be crashing a network card. An external tool like Wireshark could help get a better look at all of the network traffic on the device, which may provide a better picture as to what is happening when the crash occurs.

Thanks,

Alex

Thanks a lot [mention removed]​

We will work with Wireshark or anything else.