Negative product reviews are removed. Is it normal?

Nirvanochka. I know you had to put a lot of work into your product, but I think I have the right to write what I think.
I see you are developing, it’s amazing. But I do not support something that you do. I do not issue negative reviews to other products because they were presented in detail in the pictures. And they are the same when installed as those on the screenshots. I have many characters in my library.

My problem and reason the create this topic is to remove my negative opinion.I have notification emails.

So that you don’t feel that I’m attacking you personally. I will give 3 stars.