Nirvanochka. I know you had to put a lot of work into your product, but I think I have the right to write what I think.
I see you are developing, it’s amazing. But I do not support something that you do. I do not issue negative reviews to other products because they were presented in detail in the pictures. And they are the same when installed as those on the screenshots. I have many characters in my library.
My problem and reason the create this topic is to remove my negative opinion.I have notification emails.
So that you don’t feel that I’m attacking you personally. I will give 3 stars.
It is possible that your reviews were deleted not because of negative feedback, but because of personal accusations, such as “this is a scam”, or “the seller is dishonest”. My suggestion? Stick to what is wrong with the product, in your opinion, without editorializing. Let others draw the conclusion whether the product is worthwhile or not, given your criticism of the product, not of the seller.
Unless, of course, the seller does something unscrupulous to you specifically.
Sellers do not have the ability to remove reviews. Any user, including the seller, can flag reviews as inappropriate for a variety of reasons. At that point it will be internally reviewed, and may be removed if deemed inappropriate.
You are indeed well within your rights to leave whatever review you believe is fitting for what you purchased, but the review should always be professional - and remember that you are reviewing a product not the seller. Calling a seller a “scammer” or “dishonest” is not a minor accusation, and frankly in my opinion - what you bought looks exactly as it was described/appears on store in this case.
IF you feel differently, you should really request a refund and/or reach out to the seller privately. While you are not obligated to do either, leaving a review calling the seller a scammer because the product did not meet your expectations is not appropriate. Feel free to leave a review of the product if you wish, but it should be accurate and should not attack the seller.