Need Clarification on Submission Rejection

Hi,

I ran into a bit of a snag with my latest submission, and I’m hoping to get some clarification.

My submission was rejected citing Creator Rule 1.13 Keep It Authentic. Also saying: “The content within your creative island”

The thing is, the only change I made from the last accepted release was a simple collision fix for a static mesh. No new content was added. Now, because of the rejection, players are stuck playing the map with this collision issue, which is far from ideal.

I’m a bit confused because I don’t see how this fix could have violated any rules.

Could someone shed some light on how my submission didn’t meet the requirements? Any pointers on how I can address this issue and make sure my submission complies with the rule would be super helpful.

Thanks in advance for any insight or assistance you can provide!

Hi Gabor,

I guess there wasn’t a bullet point at the bottom saying which content/assets were problematic?

That rule could be applying to your thumbnail, (There’s some strange rules, like “no arrows”). It might be a case of something only getting noticed now and not on initial publish.

If it were me I’d try making a small change and then attempting one more publish. (With hopes of either passing or getting a rejection with some actionable info) If rejected again try talking to Player Support for reasoning.

Let us know how it goes!

Following some tweaks to the thumbnails, the release has been approved! Thank you very much for the help!

1 Like

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.