My total Active Players Problem

Reference ID

c78ce36d-4621-019f-2b8d-6ab5f8e75249

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Creator Portal
33

Summary

Hello My total Active Players data has been frozen for a few days. I don’t know for what reason. I would appreciate it if you could let epic know. thank you

Steps to Reproduce

This can be checked on my creator portal. No data is displayed after December 1st.

Expected Result

As mentioned before, we have no idea how many players are currently coming in.

Observed Result

From my Creator Portal, I don’t know how many people have visited my island or how long they have stayed since December 1st. It looks like it’s frozen.

Platform(s)

windows, mobile

Island Code

Creator potal

Additional Notes

I need help. thank you