My project always crashing

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Other

Summary

I couldn’t write my ID because I couldn’t enter my project
I just added a few trees to the guy and then I started getting this warning
Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x00000000000000000038

UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
kernel32
ntdll
and now I can’t get into any island.

Steps to Reproduce

I just added a few trees

Expected Result

I just wanted to save my project

Observed Result

EXCEPTION_ACCESS_VIOLATION reading address 0x00000000000000000038

UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
UnrealEditorFortnite_Win64_Shipping
kernel32
ntdll

Platform(s)

PC

Linking my reply from another post. Sounds like the issue could be related

In our case it was caused by the asset Tree Asteria Balsa Tree C. I had another person with a newer system open the project and remove the asset and redownloaded on my end.

thanks for your help but I solved the problem