My offers dont appear in game , appear only in UEFN Session

Summary

My Offers used to appear normally, but I was getting sanctioned every week because “ConsequencialToGameplay” was set to false; after I changed it to True, I stopped getting sanctioned, but the offers no longer appear in game only in UEFN Session (Yes the offers are multiple of 50, and the name/description/short its not too long)

What Type of Bug are you experiencing?

Other

Steps to Reproduce

Use island transactions and put ConsequencialToGameplay to True

Expected Result

Solve this bug

Observed Result

.

Affects Versions

5.8

Platform(s)

Windows

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Additional Notes

If anyone know why this happen i will be VERY grateful

Do you have any way to open the offer directly? instead of opening the offer list, since if you try to open directly an offer and it fails even in playtest/live mode it will return a basic error explaining why.

Eg: Couldn’t load offer - PaidRandomItemsDisabledForAccount or something like that, whereas if you try to load a list it just shows empty, try opening an offer directly and seeing the error it gives, maybe it guides you to the right direction to resolve the issue.

1 Like

All the offers appear normaly directly in uefn session , i idk why need to do to solve this, its literaly make no sense the offers dont appear in game, only in uefn session

Offers in UEFN session bypass normal checks, for example the need for translated offers, a better way to “test” them would be to create a private version code and see if they show in there.

I’d double-check the ConsequentialToGameplay setting and test the offers in a fresh published session.

Since they still work in UEFN Session, there may be a difference between the session and the live island setup.

Appear this, ur know how to solve ?

Hmm moderation failed, that probably means moderation has banned it.

Could you check over here?
https://safety.epicgames.com/sanctions-and-appeals/my-sanctions-and-appeals

I tested the code on another map and it’s working, so I think I really got banned—but I didn’t receive a notification anywhere. Do you know of any way I can resolve this?

(post deleted by author)

Is the game owned by you or does it have a different user as the owner?
If its owned by you check your sanctions,
https://safety.epicgames.com/en-US/sanctions-and-appeals/my-sanctions-and-appeals
It should most likely say something about it.

i am the only owner, but i already checked this sanctions but have no ban notification and in the creator portal have nothing to

Could you send a screenshot of your sanctions page if possible?

0 bans, and some sanctions are inactive

I see that your island seems to have gotten sanctioned in the past specifically demonetized, although you’re right it does seem to be inactive,


Are there any other sanctions a bit higher on the site or is that the most recent sanction you’ve received

its the recents one
I tried contacting support yesterday, but they keep sending me to this forum