My map is hidden when I have people waiting to play, I want to try and fix whatever is causing this issue.

Please select what you are reporting on:

Creative

What Type of Bug are you experiencing?

Publishing

Summary

My map was hidden after I tried republishing the map with a new thumbnail. Thumbnail I am talking about can be found in the attached images below.

This was the email I was sent along with my project being locked, might I add that it holds all my work on the map therefore if I want to reattempt to create this map I would have to start from scratch. “1.1 A Safe Environment - Don’t contribute to content involving or promoting illegal activities, including harassment, bullying, assault, doxing, swatting, gambling, illegal drugs, animal cruelty, fraud, hacking, and piracy. Content that condones or incites violence against others has no place in Fortnite.”

I am confused on why I can’t go into the project and remove whatever they were trying to accuse me of, and instead block me from a project that took weeks of time and effort. If anything could you better explain why I might have lost access and if so can I regain access to fix those issues, so that I may reupload the project that I have people currently waiting on to release.

Steps to Reproduce

None

Expected Result

None

Observed Result

None

Platform(s)

PC

Island Code

3969-8576-3391

Additional Notes

Might I add, I have had 3 different versions of this map pass with no red flags, but the moment I changed the thumbnail and hit publish my map was locked and hidden.