MY ISLAND IS LOCKED

General Feedback & Requests
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Hi,

This issue is not related to Unreal Engine usage or development questions.

This is a Fortnite Creator Portal / publishing backend issue.

My island is locked and cannot be updated:

  • I cannot publish
  • I cannot create new releases
  • I get “Missing required permission content-service:experience-mutate:akita UPDATE”

The Creator Portal shows:

  • Publishing errors

This is clearly a backend or service issue, not something that can be resolved via forums.

Please escalate this ticket to the Fortnite Creator / Publishing support team or developer team.

Island Code: 9579-6755-3392

Thank you.

Jenny

@Flak