Money, the sinews of war !

General Feedback & Requests
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1

Hello,
what’s going on with payments? I haven’t been paid since last January. Admittedly, I’ve only earned $198.88 since February. But Fab is making my money work for me instead of giving it to me, and of course, none of the profit will go to me. Please remove this absurd minimum revenue rule before payment. Do our customers say they’ll pay us when they’ve spent $100? Of course not; even for $2, they have to pay immediately. Thank you, Fab, for paying those who support you.

2 
Once again, payment is being withheld.
If I don't ask, I don't get paid?
Should I be charging interest for lending you money?
Please act professionally and make payments at the end of each month; as a reminder, your competitors pay weekly...

Still not resolved

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3 
It's impossible to contact support because it requires activating supposedly AI-enhanced protection.

Yet another service company that doesn't know how to provide service! It's crazy how much I hate this "future."

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4

Hi @Lipo75
It’s true that we initiate transfers for amounts over $100. This is how we explain it in the Distribution Agreement:

5.c.iii. Payout Minimum: Generally, we will only initiate transfers for amounts over $100. If you haven’t accrued $100 in unpaid Seller Proceeds, we will roll your unpaid Seller Proceeds over monthly and initiate a transfer to you only when the amount crosses the $100 payment threshold. We will, however, initiate a transfer for any Seller Proceeds that was earned more than a year ago, regardless of the amount.

In looking at your history, I see that we processed payments for you at the end of January and the end of May, and your next eligible payment is at the end of September, so you’ll see it arrive in October.

The error message you posted is a Chrome message, not something that Epic is requiring you to do. We’ve tested, and can not duplicate the certificate warning you’re seeing when trying to visit Fab when using Chrome.

5

Merci beaucoup !

6

Hello, excuse me but i don’t know if I’m being dense, but I don’t understand your calculations or payment methods at all.
Your invoices aren’t clear; it’s impossible to tell what has been paid, for what, or when.
Since May (the date of the last transfer), I have accrued a total of
$231.89

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yet on September 30th, you only paid me $127.52.

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WHY?
Please provide clear invoices; your system is far too opaque.
We need an itemized breakdown of the invoice, just like other players in the market provide.

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If you click view details …

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You still owe me $104.37, which I would like to receive this week.
Please do not wait three months to pay me my full earnings.
Sincerely…

7

The September payout (104.37$) will be paid at the end of October (assuming it’s net 100$+ not the 88%) as the payment are always done 30 days later.

It seems you had less than 100 dollars in sales from June until end of August that’s why you got paid now first. :slightly_smiling_face: If you filter dates from 1st of June to 31st of August it should show the gross amount as in the August payout report.