Module xxxxxxxxxxx xx referenced by this project has safety_status failed_soft and cannot be loaded.

General Issues and Bug Reporting
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1

Summary

Im’ facing an issue when trying to launch memory calculation on my project. It is a map already published 8 months ago. I’m searched in exotic assets I imported recently but even with removing them im not able to fix my issue.

Please select what you are reporting on:

Creative

What Type of Bug are you experiencing?

Memory

Steps to Reproduce

Launch memory calculation

Expected Result

memory calculation launching correctly

Observed Result

the error : Module 4d3b6749-408d-4995-8b00-548fa2e2fdad v182 referenced by this project has safety_status failed_soft and cannot be loaded.

Platform(s)

windows 11
UEFN

Island Code

6383-7636-0270

Additional Notes

I didn’t found any solution to fix it.

I only found that on FNC Discord :

Fix for the error: Module (XXX) referenced by this project has safety_status failed_soft and cannot be loaded.

  1. Log Into the Service Portal
    https://content-service.bfda.live.use1a.on.epicgames.com/

  2. Navigate to the project that is giving the error

  3. You will see “Moderation Status: FAILED SOFT” message

  4. Copy the Engine Source version (highlighted below, will read source xx.x.xxxxx), region highlighted in image below

  5. Select the “MORE” Dropdown menu in the top right and select “Run Revalidation”

  6. Paste the Engine version into the First tab

  7. Select Revalidate and Wait!

For my case it didn’t worked.