Misleading Thumbnail: Keep getting rejected?

[ctrlDanimal (ᶜᵗʳˡƉᴀɴɪᴍᴀʟ)]

My UEFN experience so far has been so absolutely amazing but at the same time terrible .

I have literally been going through hell and back with trying to publish and get a map approved. Majority of the time there is zero explanation and says read the guidelines, but I have read all that up and down a million times and if I do something wrong, I would like to be told what I did so I can fix it ASAP and make sure I never do it again. Recently I have been getting actually responses (which is amazing, THANK YOU) but with the responses I am getting, I am even more confused now.

Ok- So now I have been getting my maps approved and thought that things were looking up but now for days all my thumbnails are getting rejected. Here are the responses they keep saying-

• "After careful consideration and investigation, we have found the moderation decision to be accurate for the project/island code 2821-6415-2517. Misleading content has been observed in this Island which is a violation of our “Keep It Authentic” as outlined in our Community Rules and/or Creator Content Rules and Guidelines.”

• “Misleading and Low-quality Thumbnail”

• “We cannot disclose which particularly is misleading from your content due to privacy reasons.”

• “We noticed an issue that needs your attention, and this public release has been rejected.”

• “Please address the following issues, and then publish a new release using the Creator Portal:
  The promotional image.”

---

What is misleading in this?

1. Screenshot of gameplay in the map.

2. MY health was 202.

3. I shot enemy (my son) for 185 damage.

4. Used Verse to make special siphon.

5. 202+185= 387

6. My health is now 387 from this encounter.

Maybe I am just a low IQ flopper and the anwser is obvious/simple and one of you guys could enlighten me, if so, please please please tell me. If anyone has any insight, feedback, advice or ANYTHING on my situation, I'd HIGHLY appreciate it.

Thank you!

[Stevie-Moon]

@ctrlDanimal Hello! This is something that our Player Support team can investigate for you to give more information: Epic Games Technical Support & Customer Service | Epic Games
Some example threads

[ctrlDanimal (ᶜᵗʳˡƉᴀɴɪᴍᴀʟ)]

Thanks!
Yeah, I’ve been live chatting/emailing with them for month since my first map that I re-did 3 times and then decided to just trash it because it kept getting denied.

“After reviewing your request, we have found the moderation decision to be accurate for the Island Code 1159-2948-8483.
Full Nudity has been observed in this Island, which is a violation of our “Graphic/Explicit Content” as outlined in our Community Rules and/or Creator Content Rules and Guidelines.”

Player Support Agent (Epic Games Player Support)

Jun 13, 2023, 13:52 UTC

I mean, to me it looks like he has some clothes on and that was the only character that I custom created in the map, is there a wiener hiding somewhere that I don’t see?

[TritonSailor]

I think it’s the arrow from 185 to 387. Rules were changed a few weeks ago prohibiting arrows in thumbnails. If you find another way to indicate that change, it’ll probably be ok.

[ctrlDanimal (ᶜᵗʳˡƉᴀɴɪᴍᴀʟ)]

@TritonSailor I LOVE YOU!

I just searched what you said, and I think you’re 110% correct, it showed up on twitter from numerous leakers when I did quick searches.

I don’t use twitter anymore but looks like I should be.

I really appreciate quick response too!!

Thank you!