MetaHuman character does not show under MetaHuman

I recently set up Unreal engine 5.6. I already installed the metahuman core data and enabled the metahuman creator plugin. but when i navigate to content browser 2 > character folder and right click then Add/Import content > MetaHuman, it does not show metahuman character as it is shown in this set up guide Creating a Character | MetaHuman Documentation | Epic Developer Community

please how do i resolve this, thanks. also i have restarted unreal engine several times.

Hey @Warithl! Welcome to the forums!

I hate to be the bearer of bad news, but the Metahuman Plugin is not fully supported on MacOS. :frowning: You can do something like rent a virtual machine on the cloud to use it, or if your Mac is really strong you could use a virtual machine on your Mac.

Sorry about that. :frowning: Hope that lets you know your path moving forward! :slight_smile:

thank you for your response. i have tried to set it up on windows but i could not even install the epic games installer . below is the error

“The Epic games launcher setup wizard ended prematurely”
i am on windows 11, i have installed .NET framework and VCode c++

still no luck