Me and my UEFN team got banned but why? (plz unban us)

Summary

So, I was trying to transfer my prj to my team so we could work together on the prj, i got dep error over and over and then I found

where I tried to transfer and it told me that both the owner (me) and receiver (my team) are banned

I checked safety center for and sanctions, but it was empty, no sanctions, called support and they told me to reach out to this form to get creator support

(they also mentioned about creator support in creator portal but it was the same support I just talked to, how can I access creator support?)

this is my acc’s epic ID: Σεµʊʐ

and my UEFN team name: (ΩφΨπ) Underworld DemonKnights

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Other

Steps to Reproduce

I literally don’t know! I was trying to transfer my prj to my team through creator portal, I noticed the DEP error with different browsers, incognito, and then through that link I mentioned above, it let me know that my team and I are banned via an error.

Expected Result

u get [DEP] Backend dependency returned unexpected error errors.com.epicgames.content-service.cannot_transfer

and also in that link I mentioned, u get the error I got in the picture

Observed Result

I got [DEP] Backend dependency returned unexpected error errors.com.epicgames.content-service.cannot_transfer

and also in that link I mentioned, I got in the picture

Platform(s)

PC, (also tried with my phone browser but didn’t work)

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