I’ve been having a problem with my materials from a package I purchased from the marketplace. When i drag and drop the mesh into the viewport the material never shows. The mesh just turns into a gray checkered box. Is there anyway to fix this?
HI DihviniteeOne,
How are you adding the files to the project for the content you purchased in Marketplace? Via the launcher, migrating from another project, or manually?
If you could also post which content pack it is that you’re having issues with that may be helpful if there is in-fact an issue with that pack.
Thank you!
Tim
I’m using the “add to project” option from the launcher.
^ that’s the pack I’m trying to use.
Can you give me a list of the assets that are having this issue?
I need to know the following:
- Is this all assets or just some?
- If it’s some of them, please list which ones.
- If you open a material do you see any textures assigned that are correct or is this wrong as well?
- Can you post a screen shot of your folder structure from the Content Browser?
I’ll need this information to proceed any further. We are not seeing the same thing on our end, so the more information you can provide the more we can investigate and see what may be going on.
Thank you!
I have the same problem as well with any pack I install, whether it is downloaded from the internet or added from the launcher, even some of the materials from the blueprint do this. Whenever I try to use the material or a mesh, it changes to the grey checkered box pattern. Restarting the engine brings them back but whenever I try to use them the same thing happens. I found out that the texture samples aren’t assigned (node without a texture) but whenever i fix them manually by adding the textures and reload the engine, the problem just starts all over again. Please I’d like some help with this,I can’t get any work done if none of my materials are working.