Matchmaking Problem (Unable to join Island for all Players)

Summary

Players repeatedly reported that they are unable to join my island at all.

I tried to find a pattern when exactly the issue occurs and noticed that it always happens when a lot of players join at the same time. I have not noticed this issue before update 34.30, so I assume it could be connected to the new “Creator Queue Controls MVP”.

Background Information:
My Island: 1v1 Build Fight (7835-3901-1999) is a practice Map.
Most traffic and player peaks are right before in-game tournaments due to players practicing and warming up right before. They usually leave 1 Minute before the tournament starts, to queue in on time.

All reports and my personal problems joining the island have started happening 30 Minutes before a big tournament starts, when a few more thousand players are trying to join the island at the same time.
Player graph linked with image below for a better understanding. (The Tournament on the 26th was probably fine due to the tournament being at 1 PM CET, and more servers in general being available?)

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Matchmaking

Steps to Reproduce

Matchmake into the island “1v1 Build Fight” (7835-3901-1999)
When: Right before a big in-game tournament in Europe starts (next times below)

  • Solo Cash Cup EU - “April 29, 2025 at 7 PM CET”
  • FNCS Clix Icon Cup - “May 3, 2025 at 7 PM CET”

Region: Europe (Most players playing on this Server)
Matchmaking type: Public (but private sometimes also does not work)
Players In Lobby: Island Limit is 2, but it does not work with both 1 and 2

Expected Result

Joining Island (If it still works, try multiple times during the problematic time)

Observed Result

Queue Canceled:

  • All battle buses are full
  • “Matchmaking Error (1) - match.matchmaking_time_limit_exceeded.405”

Joining is successful again right when the tournament starts, and players start playing the tournament instead of trying to join the island.

Platform(s)

Probably all, definitely PC

Island Code

7835-3901-1999

Upload an image


Additional Notes

Discord: “Heavyblue” for a more detailed explanation, if necessary.

FORT-897121 has been created and its status is ‘Unconfirmed’. This is now in a queue to be reproduced and confirmed.