Matchmaking Portal Select Screen Does Not Always Open, Preventing Players From Using Them

Reference ID

a4b34748-43aa-d65a-593d-058a23c1825c

Please select what you are reporting on:

Creative

What Type of Bug are you experiencing?

Devices

Summary

As of the 29.40 update on Friday, May 3rd, whenever a player interacts with a matchmaking portal, the pop up will not always show. This prevents the player from using the matchmaking portal to get into other games. I’ve provided a clip of the issue here: https://youtu.be/7e4OHa-KHEc

Steps to Reproduce

Place a matchmaking portal on your island and enter an existing island code. Sometimes the matchmaking portal may not work.

Expected Result

The matchmaking portal shows a pop-up when a player interacts with it

Observed Result

The matchmaking portal does not always show a pop up

Platform(s)

All

Island Code

All maps with matchmaking portals, ex. 0148-0322-5437

Additional Notes

I’m not sure what the rhyme or reason is for the bug, I’ve only experienced it once, but I’ve had reports of it happening to some players multiple times