Matchmaking issue – players always placed into separate sessions instead of the same lobby

Summary

In the last ~2 weeks, players who join my Fortnite Creative island are almost always placed in completely separate sessions instead of getting into the same lobby.

The island supports up to 50 players with public matchmaking, but most players start the matches alone because new sessions are constantly being created instead of filling existing ones.

This problem occurs in multiple regions. I have also received messages from players asking why they are always alone in the matches, which confirms that it is not just my own tests/join attempts that are affected.

I recorded a video showing the issue, where I join the island and am placed in an empty session.

Please select what you are reporting on:

Creative

What Type of Bug are you experiencing?

Matchmaking

Steps to Reproduce

  1. Start matchmaking for the island using the island code.
    2.The player gets placed into a new empty session instead of joining an existing session with other players.
  2. This happens consistently across different regions.

Expected Result

Players matchmaking for the island should be placed into the same session until the lobby is full (up to 50 players).

Observed Result

Players are placed into completely separate sessions, often starting matches alone instead of joining existing lobbies.

Platform(s)

All platforms

Island Code

5049-6507-5084

Upload an image

Additional Notes

This problem started about 2 weeks ago and has significantly affected player activity on the island. Occasionally players are able to end up in the same session, but only if one player is already inside the island and then invites other players to join them.

If players try to join the island normally through public matchmaking, they are almost always placed into separate sessions instead of joining the same lobby.
Please try to fix it immediately.

FORT-1072242 has been created and its status is ‘Unconfirmed’. This is now in a queue to be reproduced and confirmed.

4 Likes

Summary

In the last ~2 weeks, players who join my Fortnite Creative island are almost always placed in completely separate sessions instead of getting into the same lobby.

The island supports up to 50 players with public matchmaking, but most players start the matches alone because new sessions are constantly being created instead of filling existing ones.

This problem occurs in multiple regions. I have also received messages from players asking why they are always alone in the matches, which confirms that it is not just my own tests/join attempts that are affected.

I recorded a video showing the issue, where I join the island and am placed in an empty session.

Please select what you are reporting on:

Creative

What Type of Bug are you experiencing?

Matchmaking

Steps to Reproduce

  1. Start matchmaking for the island using the island code.
    2.The player gets placed into a new empty session instead of joining an existing session with other players.
  2. This happens consistently across different regions.

Expected Result

Players matchmaking for the island should be placed into the same session until the lobby is full (up to 50 players).

Observed Result

Players are placed into completely separate sessions, often starting matches alone instead of joining existing lobbies.

Platform(s)

All platforms

Island Code

5049-6507-5084

Upload an image

Additional Notes

This problem started about 2 weeks ago and has significantly affected player activity on the island. Occasionally players are able to end up in the same session, but only if one player is already inside the island and then invites other players to join them.

If players try to join the island normally through public matchmaking, they are almost always placed into separate sessions instead of joining the same lobby.
Please try to fix it immediately.

4 Likes

This is something i’d like to also support. In our game we even are getting clients on the same network not being placed into the game. Massive issue for any social open world type game

5 Likes