Matchmaking Failure on my Island Since Latest Update

General Issues and Bug Reporting
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1

Summary

Players cannot start a match on my island due to a matchmaking error. This issue only affects this specific island. Other islands work normally.

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Matchmaking

Steps to Reproduce

  1. Open Fortnite.
  2. Enter island code 2327-7349-9384.
  3. Attempt to start a public or private match.
  4. Wait for matchmaking to begin.
  5. Observe the matchmaking error message.

Expected Result

Players should be able to successfully queue and start a match on the island without receiving any matchmaking errors.

Observed Result

Matchmaking fails and players receive a matchmaking error. The match never starts. This problem only occurs on this island.

Platform(s)

All

Island Code

2327-7349-9384

Upload an image

Match1.png
Match1.png2880×2160 6.48 MB
Match2.png
Match2.png1917×1077 2.32 MB

Additional Notes

The issue started after the latest Fortnite update. Before the update, matchmaking worked correctly on this island. Since the update, players are unable to start a match and receive a matchmaking error. Other islands continue to work normally. The issue appears to be specific to island code 2327-7349-9384.

3

Thank you, Pega. The team will check into it.

1 Like
4

Just an update: I just tried publishing a version and got this error. It’s not coming from the Verse code, since we were able to launch the session in UEFN and publish a private version. Plus, I don’t see any errors in my Verse code

Match3
Match31566×912 237 KB

5

The status of FORT-1122301 changed to ‘Needs Triage’. We are routing this to the appropriate team for investigation.