Summary
Hello everyone!
We are having matchmaking issues most of the times when trying to start a match, both in PC, PS5, PS4,XBOX Series S and Switch. We´ve tried several cases and mostly we got this error message:
MatchMaking error (#3).
you request to join the game has been rejected. PLease try again in a moment
(JoinAttemptAborted)
Since it doesnt happens in other of our islands but this one, We suspect that the server is having performance issues, preventing it from starting properly and even crashing at times , and possibly causing the matchmaking issues. We thought the lastest UEFN update would fix it, but it stills happening.
However, when we launch a session directly from UEFN, the problem never happens.
The UEFN update was 34.10.
Please find attached the files for you to analyze.
Thanks in advance and hopefully you can help us with this.
EDIT: I also attached our island settings related to matchmaking, sharing just in case the info could help to uncover our issue:
Please select what you are reporting on:
Unreal Editor for Fortnite
What Type of Bug are you experiencing?
Matchmaking
Steps to Reproduce
-Open the game.
-Login into the game.
-introduce private code
-Select the island.
-Press in the JOIN Yellow button
-Waiting until the game shows the error message.
(Error shows up on screen)
Expected Result
After pressing the JOIN button, the player could start playing the match after the load screen.
Observed Result
We go back to the Lobby and got the error message.
Platform(s)
PC-PS5-PS4-NINTENDO SWITCH-XBOX SERIES S
Island Code
6275-5505-2417
