Map still disabled after appeal (appeal approved)

I’ve got my map disabled and appealed the decision (which got approved), but my map still remains disabled. I’ve contacted support about this and they’re redirecting me to here.

Please help me get my map back up :frowning:

I’m not sure why you were directed here. Could I get your ticket number?

Yes, of course. Here is the ticket number: #13422137

Hi again, it’s unclear why you were sent to the forums, as this isn’t something we can help you with here. My apologies for the miscommunication. Could you please reply back to the ticket so they can help you with your case?

Thank you and sorry again.

Hi, I would love to reply but this doesn’t seem to work. I’ve made over 6 tickets this week trying to get this issue solved (with multiple staff members) but they keep telling me they’re not authorized to re-enable maps. It just ends up being a long back-and-forth email discussion that ends up with me being recommended to go here again.

Addition to this, I can’t even reply to this matter again because the staff member that helped me closed the chat (even though I still had questions and my problem was far from solved…).

Same here :v: