Summary
I’ve been having issues since Sunday 30th Nov, where I simply can’t create any new campaigns in the campaigns portal. Every time I try, no matter which map, date, amounts or anything, I get a ‘something went wrong’ pop up. I’ve tried it multiple times over the past few days and nothing has changed.
Today when I tried again thought I got new messaging on the page for the first time. A yellow banner which says ‘one or more campaigns have a payment issue. delivery is paused until you update your payment method.’ Clicking this just leads me to the overall campaign website though, and there’s absolutely no other info on which campaign has this issue or a means to fix it.
Additionally, I know based on my bookkeeping that all my campaign payments are already paid out, as it comes out of my bank within 24 hours of campaign completion each time. So none of this is making any sense but it’s prevented me from creating new campaigns for nearly a week now.
Please select what you are reporting on:
Unreal Editor for Fortnite
What Type of Bug are you experiencing?
Creator Portal
Steps to Reproduce
Making a campaign…Issue doesn’t seem to be widespread for all but I know a couple other creators that have faced it.
Expected Result
Campaign will be made.
Observed Result
Doesn’t work.
Platform(s)
PC