Major - Creator Portal - Unable to create a team (and other Teams issues)

When creating a team, initially this was done on one team member’s account to test features - our team account did not have access to Creator Portal initially.

Now, I am trying to recreate that team on the proper account, and I have run into some issues.

1. When Creating a New Team

  • I receive an error message that says that I am unable to make a team, no clear error description as to why.

    Likely this is a permissions issue - but the error message should be more clear as to why I am unable to create the team. Took me a while to figure out it was likely tied to permissions. I went to my personal account and tested creating a team, and was able to do so successfully.

2. Unable to Create Team, Must Refresh:

  • If I receive an error message that I am unable to create a team, I must then refresh the page in order to try again - after the first attempt, the “Create Team” button is greyed out and no longer allows me to click it. That means I have to re-enter all information, and tediously re-add each team member if I encounter an error with the team name.
  1. Little UX Fix - When clicking “Add New by Epic Display Name” my cursor is not defaulted into the text box. I must click the button “Add New by Epic Display Name” and then re-click the text box in order to enter the display name text.

  2. There also appears to be a broken link for Roles and Permissions -

I am not able to create a team, or invite anybody, or even when the verify age button pops up it won’t let me click that either, have you found a fix to these problems or a post that could help? thanks!