Hello, I urgently need assistance. One of my main published UEFN islands used for revenue has suddenly corrupted locally. The main .uefnproject file is now only 13KB and the map UMAP cannot be opened anymore.
The island is still LIVE and playable inside Fortnite, but I cannot open or restore it inside UEFN anymore. This is a critical revenue impact for me.
I need access to an older cloud revision / restore of the project from Epic side (the same version that is currently live / published).
Can you please escalate this to the UEFN technical team for âLost Project State Recoveryâ?
Island name: VIBEPLACE
Owner codenamed account: etnlina
This is not a normal support question. This is a live revenue island and the local project got corrupted.
I need the UEFN cloud state that matches the current published version restored or provided.
Please select what you are reporting on:
Unreal Editor for Fortnite
What Type of Bug are you experiencing?
Other
Steps to Reproduce
Work normally on a UEFN project (Project Name: VIBEPLACE)
2. At some point, the project folder was on OneDrive (I later disabled OneDrive)
3. After restarting PC + UEFN, my .uefnproject file suddenly became 13 KB
4. When trying to open the project again inside UEFN, I get plugin duplicate error / project cannot be loaded
5. I can still PLAY the island in Fortnite and the island is still LIVE, but I cannot open the project file anymore locally because it is now corrupted
Expected Result
UEFN should load my project locally and the .uefnproject file should not randomly become 13 KB corrupted.
I should be able to continue editing my published island.
Observed Result
The .uefnproject file is now only 13 KB and cannot be opened.
I receive plugin duplicate errors and UEFN will not load the project at all.
My island still exists online and is playable in Fortnite, but I cannot access or open the project locally to update it anymore.
Platform(s)
PC/ Windows
Island Code
0225-5155-8759
Additional Notes
I cannot find a valid autosave with a working .umap either.
Is there any way you can recover / restore the most recent version of my island from Epicâs side since it is currently still published and playable in Fortnite?
It has now been 5 days and I still havenât received any reply or instructions.
This island is my main project and also my main revenue source in UEFN. I urgently need to recover it because I announced a winter update for my players and the island is still live in Fortnite, just not accessible in UEFN.
If you need my island code, last publish version, or logs, please tell me and I will provide them immediately.
I really need help with this as soon as possible. Thank you.
Yes, I am using URC. My last check-in was shortly before the issue happened, but UEFN shows it as 2024. Something is wrong with the URC history. Please help me restore the latest version of my map.
Yes, the issue is still happening and the project appears to be completely overwritten.
When opening the map in UEFN, all content is gone. The level is completely empty, and the project name is no longer displayed.
In addition, the older version that is still visible in URC is also empty and no longer contains the original content.
Although everything was saved and I checked in shortly before the issue occurred, I am unable to restore or create a backup because both the latest and older versions now open as empty projects.
It appears that UEFN overwrote the project state entirely. As a result, around one year of work is missing.
I am still using URC, but there is currently no valid version available to restore. Any help recovering the last valid version of this project would be greatly appreciated.
Could you confirm you donât have two similarly named projects in the Creator Portal / UEFN Project panel to rule out that youâre opening one with no history?
Could you close UEFN, move the project folder out of your Fortnite Projects folder, sync the project from URC fresh and open it?
I can confirm that there are no duplicate or similarly named projects in my Creator Portal or UEFN Project Browser.
The island is still fully published and playable in Fortnite. Multiple private versions exist in Creator Portal, and validation shows the full download size and memory usage, which confirms the full project exists server-side.
Revision Control was enabled and active during my last edit and upload. The project was working normally at that time.
After installing the recent update, I opened UEFN to make changes, and the project loaded completely empty.
The local .urc folder now shows a new timestamp (after the update), and the .umap file was overwritten and is only a few KB in size.
This appears to be a URC repository disconnect issue that occurred after the update, not a duplicate project or local folder problem.
Could you please check if the original URC repository still exists server-side and relink my project to it?
